HB - NHC

About the role

The New Home Consultant guides homebuyers through the purchasing process—from initial engagement to closing—using proactive sales techniques, customer relationship management, and a strong understanding of the housing market to ensure a seamless experience.

Responsibilities

• Engage visitors, establish relationships, and determine home‑buying needs using Lennar’s selling philosophy.
• Generate, process, and close home sales through self‑generated or referred leads, leveraging the 10‑5‑2‑1 selling approach.
• Provide consistent and timely follow‑through with customers from initial contact through closing and post‑closing activities, maintaining accurate communication records.
• Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads from Realtor/Co‑Broker businesses, referrals, and proactive self‑prospecting.
• Develop and maintain in‑depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic utilizing company‑designated tracking tools.
• Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Requirements

• High school diploma or equivalent required; college degree and real estate license preferred.
• Minimum of 1–3 years of experience in new home sales, real estate, or a related field.
• Proven ability to build relationships and close sales.
• Strong communication, organizational, and customer‑service skills.
• Proficiency in Microsoft Office and sales‑tracking tools.
• Self‑motivated with a results‑driven mindset and ability to work independently.

Physical & Office/Site Presence Requirements

• Regular, in‑person attendance at company communities, job sites, and offices during normal work hours.
• May require working more than eight hours per day in confined quarters of a construction trailer.
• Ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment exceeding 50 lb.
• Occasional operation of construction equipment may be required.
• Finger dexterity needed to operate a computer keyboard and calculator.

Benefits

• Comprehensive health insurance: Medical, Dental, and Vision coverage.
• 401(k) Retirement Plan with a 1 for 1 company match up to 5%.
• Paid Parental Leave.
• Associate Assistance Plan.
• Education Assistance Program.
• Up to $30,000 in Adoption Assistance.
• Up to three weeks of vacation annually.
• Generous Holiday, Sick Leave, and Personal Day policies.
• New Hire Referral Bonus Program.
• Significant Home Purchase Discounts.
• Everyone’s Included Day.