HB - Internet Sales Coordinator
About the role
We are Lennar, one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for homeowners, communities, and associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live, and fostering a culture of opportunity and growth for our associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. The Internet Sales Coordinator is pivotal in generating and maintaining a sales pipeline through internet-generated leads, ensuring a “Tickled, Delighted, Happy” experience for customers throughout the sales process. This role is crucial to the Sales & Marketing team, engaging customers via various online platforms to convert inquiries into sales appointments.
Responsibilities
- Capture and convert online customer inquiries into viable sales prospects.
- Provide prompt and effective communication via email, live chat, phone and 1-800 numbers.
- Maintain and update digital and community reference materials.
- Guide customers through the sales process, providing information on products, communities, financing options, and incentives.
- Manage an Internet customer database, including outreach for available homes and inventory.
- Coordinate with the Marketing team for electronic marketing distribution and maintain up-to-date product and community offerings.
- Attend sales meetings,