Hawker

Duties And Responsibilities

• Greet fans in a courteous manner while providing friendly and efficient service.
• Serve alcohol only in a safe and responsible manner adhering to state, federal and Stadium alcohol regulations.
• Understand menu offerings, pricing, and be able to communicate this to guests.
• Have a general knowledge of stadium and direct guests as needed.
• Ensure Hawker bins, carrying trays and bags are clean and ready for use, adhere to health and safety standards.
• Count and keep track of all inventory and help properly secure and organize product at end of shift.
• Follow the event pre-shift notes and provide service as described, check out with supervisor at the end of the shift.
• Always appear in proper uniform when on the floor or at assigned area.
• Record any equipment failures and/or safety hazards to supervisor.
• Special projects and assignments assigned.

Supervisory Responsibilities

This position has no supervisory responsibility.

Skills And Qualifications

• Strong customer service skills
• Enjoy working and interacting with a diverse group of people
• Interpersonal communication and teamwork
• Maintain a positive and professional demeanor at all times
• Organized and attentive to detail
• Ability to work a flexible schedule including weekdays, weekends, nights and late hours

Physical Demands

• Ability to stand or walk for long periods of time while selling food and beverage products
• Ability to lift, carry 25+lbs, bend, pull, reach, and push
• May be required to reach upper levels of the stadium via walking inclined ramps
• Ability to work on main concourse, upper concourse, or plaza area as needed
• Must be able to work the full length of each Stadium event as assigned
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment

• Fast paced environment
• Densely populated on event days
• The noise level in the work environment is usually loud
• Position may require work in inclement weather to include heat, cold, rain, snow, and wind

Certificates, Licenses, Registrations

• Must obtain a passing score on the TEAM Alcohol Safety Certification course.