Hatch Show Print Store Key Holder

About the role

The Hatch Show Print Key Holder assists the Sales Supervisors in leading a team of Sales Associates to engage with customers and guests, selling merchandise and providing information about the Country Music Hall of Fame and its exhibits.

Responsibilities

• Bring positive recognition to CMHOF’s brand through professionalism, enthusiasm, and effective communication
• Open/close the store and prepare for the day, including change orders before store opening
• Assist cashiers during periods of high customer volume
• Complete daily opening and closing procedures accurately
• Maintain a tidy and organized store
• Monitor and assist cashiers and other retail staff
• Provide customer-focused service; welcome customers and assist them with requests
• Handle managerial tasks when Supervisors are unavailable
• Manage bank deposits, balance point of sale drawers, and change orders
• Perform daily activities and tasks assigned by Retail Manager and Supervisors
• Protect the security of cash, inventory, and other assets according to company guidelines and directives
• Absorb and disseminate information about Country Music Hall of Fame and Museum exhibits and programs

Requirements

• High School graduate
• 1 - 2 years’ retail experience
• Weekend and evening availability
• Ability to work a flexible schedule including weekends, evenings, and some holidays
• Standing required for almost entire work shift
• Bend, lift, open, and move product up to 50 pounds as needed

Qualifications

• Strong customer service skills
• Outgoing and friendly personality
• Knowledge of country music a plus
• College degree or college courses in a related field a plus
• 1 – 2 years’ supervisory experience in a retail environment a plus

Skills

• Ability to multi-task and problem solve
• Upbeat and energetic
• Demonstrates empathy and a sense of ownership
• Strong communication skills (oral, written, and presentation)
• Hands-on, initiator, and hard worker
• Detail-oriented
• A team player

Benefits

• $17.00/Hour Base Pay
• FREE 24/7 Downtown Parking
• Medical, Dental, Vision, Life Insurance Options
• 401(K) with Employer Match
• Employee Assistance Program (Free Counseling and Legal Services)
• Eligibility for Public Service Student Loan Forgiveness
• FSA and Dependent Care Options
• Generous Vacation and Sick Paid Time Off
• Complimentary Admission to the Museum for yourself, family, and friends
• Free or Discounted Entry to Local Venues including The Frist Art Museum, Nashville Zoo, National Museum of African American Music, The Opry, The Ryman Auditorium, and more!

Pay

• $17.00/Hour Base Pay

Schedule

• Flexible schedule including weekends, evenings, and some holidays
• Standing required for almost entire work shift