Harold Washington College Federal Work Study Student- Registrar Support Assistant

PRIMARY OBJECTIVE

The Federal Work Study Program (FWS) encourages students to gain experience in their prospective fields by placing them in areas and departments aligned with their area of study whenever possible. Students are able to use their wages towards educational and living expenses.

ESSENTIAL DUTIES

The Registrar Support Assistant will answer general questions about the Registrar’s office including providing students with guidance to identify correct departments of their inquiries in-person, answering telephone and assistance with virtual services coverage.

QUALIFICATIONS

• Ability to transfer calls, be familiar with fax, copy, scanning machines.
• Knowledgeable on how to navigate student portal and the CCC website.
• Ability to work independently.
• Monday-Friday between the hours of 9am-3pm.

Eligibility Requirements

• Applicants must be 16 years or older, have work permit consent, and eligible to work in the United States.
• Applicants must be actively attending one of the City Colleges of Chicago.
• Applicants must be enrolled in a minimum of 6 semester hours pre-credit or credit classes.
• Applicants must be pursuing an approved educational credential, degree, or certificate.
• Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students).
• Applicants must be in “good standing” – no City Colleges of Chicago academic restrictions.
• Applicants must not be current Full or Part-time employees of the City Colleges of Chicago.

Minimum Qualifications

• High School Diploma required or actively pursuing a GED at the City Colleges of Chicago.
• Knowledge of Microsoft Word/ Data Entry.
• Excellent verbal communication skills.
• Strong math/counting skills.
• Excellent customer service skills.
• Attention to detail.
• Promotes a positive role model and favorable public image as City Colleges of Chicago representative.
• Adheres to the City Colleges of Chicago Customer Services Excellence Standards.

City Colleges of Chicago is an Equal Opportunity Employer.