Harold Washington College Federal Work Study Student- Financial Aid Student Representative

PRIMARY OBJECTIVE

The FWS program encourages students to gain experience in their prospective fields by placing them in areas and departments aligned with their area of study whenever possible. Students are able to use their wages towards educational and living expenses.

ESSENTIAL DUTIES

• Under the direction of the assigned supervisor, Students will assist at reception desk, greeting students, faculty, and staff entering the office.
• Be present in Greeting Center and guide students with directions.
• Affix in the day-to-day functions of the office.
• Answer inquiries via email, phone, and Zoom.
• Create student files and assist with documentation of services.
• Handle confidential student information in adherence with FERPA guidelines.
• Adhere to the City Colleges of Chicago Customer Service Excellence Standards.
• Flexible Hours Monday-Friday.
• Knowledge of Excel, completion of FAFSA Application, and great customer service.

QUALIFICATIONS

• Eligibility Requirements:
• Applicants must be 16 years or older, have work permit consent, and eligible to work in the United States.
• Applicants must be actively attending one of the City Colleges of Chicago.
• Applicants must be enrolled in a minimum of 6 semester hours pre-credit or credit classes.
• Applicants must be pursuing an approved educational credential, degree, or certificate.
• Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students).
• Applicants must be in “good standing” – no City Colleges of Chicago academic restrictions.
• Applicants must not be current Full or Part-time employees of the City Colleges of Chicago.

• All positions are “employment at-will”.
• Promotes a positive role model and favorable public image as City Colleges of Chicago representative.
• Adheres to the City Colleges of Chicago Customer Services Excellence Standards.

City Colleges of Chicago is an Equal Opportunity Employer.