Harley-Davidson Dealership Sales Floor Manager
Oakland Harley-Davidson · Oakland, CA · 2 mo ago
SalesFull-time
Join one of the most iconic brands in the world! Our Harley-Davidson dealership in the San Francisco Bay Area is passionate about delivering the ultimate riding experience. We’re looking for a Floor Manager in the Sales Department who thrives in a high-energy, customer-focused environment and wants to lead a team that sells freedom, not just motorcycles.
Responsibilities
- Sales Leadership & Deal Support
- Actively assist sales associates in closing deals and overcoming objections.
- Present and explain F&I products, including financing options, extended service plans, and insurance.
- Ensure proper customer engagement and adherence to sales processes.
- Monitor daily sales activity and provide guidance to meet targets.
- Customer Experience
- Maintain a welcoming, professional, and high-energy environment.
- Resolve customer concerns promptly and professionally.
- Promote cross-selling of Parts, Accessories, Financing, and Service Plans.
- Team Development
- Provide on-the-spot coaching and feedback to sales staff.
- Help train new hires on Harley-Davidson sales procedures.
- Report team performance to the General Sales Manager.
- Operational Excellence
- Monitor CRM activity for lead follow-up and prospecting.
- Assist with inventory management and floor merchandising.
- Ensure showroom displays meet Harley-Davidson brand guidelines.
Requirements
- Minimum 2 years of motorcycle or automotive sales experience; Harley-Davidson experience preferred.
- Previous leadership or supervisory experience in a retail or dealership setting.
- Strong communication, coaching, and closing skills.
- Ability to present and sell F&I products effectively.
- Proficiency with CRM systems and Microsoft Office Suite.
- Valid driver’s license and ability to obtain a motorcycle endorsement.
Benefits
- Health benefits for full-time employees
- Paid time-off for full-time employees
- Employee purchase program
- Extensive training programs
- Dental insurance
- Vision insurance
- Disability insurance
- Health savings account
- Opportunities for advancement
- Referral program
Schedule
- Tuesday-Saturday
- 8-hour shifts
- Ability to commute to 151 Hegenberger Road, Oakland CA 94621
Why Join Us?
This is more than a job—it’s a lifestyle. If you’re passionate about motorcycles, leadership, and helping customers achieve their dream rides in the San Francisco Bay Area, we want you on our team!