Hardware Technician - TS/SCI with Poly

About the role

Leidos has an opening for a Hardware Technician to support mission-critical operations in a dynamic and high-tempo environment located at Vandenberg SFB, CA. This role is primarily focused on hands-on hardware and systems support, while also contributing to launch communications planning, coordination, and execution activities.

Responsibilities

• Provide hands-on support for mission-critical IT hardware systems, including installation, configuration, maintenance, and troubleshooting of computing and communications equipment.
• Support enterprise voice and communications systems, including VoIP phone systems, Mission Critical Conferencing Systems (MCCS), telephone instruments, voicemail systems, and associated infrastructure.
• Ensure availability, reliability, and performance of hardware and communications systems through proactive maintenance and rapid incident response.
• Perform system diagnostics and resolve hardware issues or escalate as required to restore service.
• Maintain accurate documentation of hardware configurations, system layouts, rack elevations, cabling, and infrastructure diagrams.
• Collaborate with engineering and launch teams to support planning and execution of launch communications requirements.
• Aid in defining technical requirements and ensuring systems are properly configured to support launch activities.
• Support development of project plans, schedules, and timelines related to hardware readiness and deployment.
• Track tasks, action items, and system readiness milestones to ensure timely delivery of capabilities.
• Participate in technical meetings, working groups, and integrated product teams to coordinate hardware and communications support.
• Assist with testing, rehearsals, and validation of communications systems prior to launch events.
• Contribute to technical documentation, status reporting, and post-launch lessons learned.

Qualifications

• U.S. Citizen with an active TS/SCI with Polygraph
• Bachelor’s degree with 4+ years of relevant experience (or equivalent experience in lieu of degree)
• Current DoD 8570 certification (e.g., Security+)
• Experience supporting mission-critical IT hardware and communications systems
• Knowledge of VoIP systems, telecommunications infrastructure, and associated hardware
• Experience with configuration management, change management, and system documentation
• Ability to operate effectively in a fast-paced, high-stakes operational environment
• Strong troubleshooting, analytical, and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work collaboratively across technical and operational teams
• Willingness to provide on-call or call-in support as required