Hardware Technician

About the role

As a Data Center Hardware Technician at Ensono, you will apply your knowledge of server hardware and data center operations to complete a wide range of installation, maintenance, and troubleshooting tasks that support our clients' mission-critical infrastructure. Following established procedures and best practices, you'll work hands-on with physical hardware in data center environments, conveying technical information with colleagues and clients to ensure smooth operations.

Key responsibilities

• Install, configure, and decommission servers, storage systems, and network equipment in data center environments
• Follow established procedures to complete rack and stack operations, cable management, and hardware labeling
• Apply troubleshooting techniques to diagnose and resolve hardware failures and performance issues
• Complete routine hardware maintenance tasks including firmware updates, component replacements, and system health checks
• Support data center operations by monitoring environmental conditions and responding to alerts
• Convey technical information clearly with team members, clients, and vendors during hardware-related activities
• Maintain accurate documentation of hardware inventory, configurations, and maintenance activities
• Follow safety protocols and data center security procedures at all times

What You Will Need

• 2-4 years of experience working with server hardware, data center operations, or related IT infrastructure roles
• Understanding of server hardware components (CPUs, memory, storage, power supplies, network interfaces)
• Knowledge of data center operations including rack installation, cable management, and environmental monitoring
• Ability to follow established procedures and apply technical knowledge to complete assigned tasks
• Basic understanding of networking concepts and protocols
• Physical ability to lift and move equipment up to 50 lbs and work in data center environments
• High school diploma or equivalent; Associate degree in Information Technology or related field preferred
• CompTIA A+, Server+, or similar hardware certifications
• Experience with Dell, HP, Cisco, or other enterprise hardware platforms
• Familiarity with ITIL practices and ticketing systems
• Basic Linux or Windows server administration knowledge

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Benefits

• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule

Pay

A good faith estimate of the current pay scale for this role is $49,000 to $69,000 annually based on a full-time schedule. Placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs.