Hardware/Software Lab Technician

Description

The primary responsibility is to provide support to the engineering partners by executing experiments. Individuals in this position develop, execute, monitor and analyze standard and non-standard operations, tests or experiments frequently working from general objectives. Area disciplines can be writing systems computer science related. Individual will provide technical support to a process/product in respect to feasibility, tool and fixture development, process documentation, and/or the application of associated software and images.

Safety/Ergonomics

• Strictly adhere to all safety policies and standard lab procedures
• Maintains a clean, safe and organized work area
• Proactively seeks out and takes appropriate action to communicate and correct any potential safety or ergonomic issues in the work area
• Follow safety procedures, good housekeeping practices and utilize appropriate safety equipment

Product/Process Support

• Co-develop implement and maintain processes and solutions as required by engineering for development as well as other WS peers
• Technician may asked to use XML, UNIX, C#, C++, TCL, Visual Basic, Python, image processing software or other needed software to meet business needs
• Ability to create, write, edit scripts, plot streams, batch files, and software code as needed per project
• Modifies accessories and implements electronic, software and/or mechanical modifications to existing equipment and systems utilizing engineering resources as needed
• Performs precision alignments and calibrations on whole systems and sub-systems; verifies tool set-ups, relocations and re-configurations
• Help troubleshoot and document failures on a wide variety of equipment, test-bed, proto-type units to the component level utilizing various technologies and concepts using standard/non-standard processes and tools
• Perform, maintain and set-up computer systems to control equipment sets according to specified configuration requirements for both hardware and software
• Troubleshoot computer setups and installations of operating systems

Communication

• Communicate real time failure causes to test technicians, and/or engineers
• Ensure effective, two-way communication of issues, concerns, workload, schedules, and all process related activities
• Prepare technical reports and communicate findings to partners
• Ensures communication to others is clear, concise, tactful and well understood. This includes verbal (person to person, group, and voice mail), written documentation and electronic (e-mail, shared files, etc.) methods to a wide variety of audiences
• Ability to recognize and make value added suggestions; i.e., process improvement, test plans, equipment and tools, etc. and follows through to implementation and follow-up
• Interacts and communicates with inter-department to share information, coordinate activities, and assist in completion of tasks: i.e., FA Priority Meetings
• Provides information on test and test equipment in the area and communicates the process
• Communicate with partners on technical issues

Creates Partnerships

• Communicates among test techs and engineers
• Proactive and able to work with autonomy and in a team environment
• Resource for test technicians, engineering partners and supervisor

Minimum Job Requirements

• BS Degree in Computer Science or Equivalent combination of business education and or related experience
• Demonstrated ability to use algebraic formulas, decimals and fractions
• Demonstrated ability to plan, organize and schedule tasks to meet partner needs
• Must be able to successfully cope with rapid changes in priority
• Strong multi-tasking skills. Must be able to perform operations simultaneously and must be able to switch from task to task upon demand
• Must be able to work both independently and in a team environment
• Must have effective communication and networking skills
• Able to work in an ambiguous environment, with little supervision
• Must know basic Microsoft office software (Word, Excel, Outlook)
• Must have mechanical dexterity, long standing; be able to perform some repetitive tasks
• Must have some foundation, programming skills

Essential Job Functions

• Must be able to wear all PPE (personal protective equipment)
• Must be able to distinguish colors
• Must be able to work in sitting positions

Desired

• Prior TIJ knowledge
• Demonstrated leadership skills
• Demonstrated attention to detail and follow through

Pay

The pay range for this position is $29 to $43 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure, 13 paid holidays, 15 days paid time off (US benefits overview)