Hardware Sales Associate (Full-Time)

Position Summary

We are seeking a motivated and customer-focused Hardware Sales Associate to join our team. The ideal candidate will have experience in hardware, lumber, paint, building materials, or construction-related products and a passion for providing exceptional customer service. This position is responsible for assisting customers, maintaining product knowledge, supporting sales growth, and ensuring the department remains clean, organized, and fully stocked.

Preferred Qualifications

• Minimum 1–2 years of retail sales experience in Hardware, Lumber, Building Materials, Paint, or Construction Supply.
• Experience with Simpson Strong-Tie hardware products.
• Knowledge of fasteners, connectors, power tools, hand tools, paint products, and building materials.
• Bilingual (English/Spanish) is a plus.

Essential Duties & Responsibilities

• Customer Service:
• Greet customers promptly and professionally.
• Absorb and assist customers in identifying products and solutions for their projects.
• Provide product recommendations and technical information.
• Build strong customer relationships through exceptional service.
• Sales & Product Knowledge:
• Maintain strong knowledge of hardware, lumber, paint, Simpson Strong-Tie products, and building materials.
• Support department sales goals and identify opportunities for add-on sales.
• Inventory & Merchandising:
• Stock shelves and maintain displays.
• Ensure merchandise is properly priced and labeled.
• Assist with inventory counts and audits.
• Store Maintenance:
• Maintain a clean, organized, and safe work environment.
• Assist with receiving, stocking, and replenishment activities.
• Teamwork:
• Work collaboratively with team members and management.
• Assist other departments when needed.

Physical Requirements

• Ability to lift up to 75 pounds regularly.
• Ability to stand, walk, bend, and reach for extended periods.
• Ability to work indoors and outdoors as needed.

Skills & Competencies

• Strong customer service and communication skills.
• Basic computer and point-of-sale knowledge.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.