Hardware Engineer

Location: New Albany, Ohio (Onsite)
1st shift, Monday–Friday, 7:30 AM–4:00 PM
Contract through September 17, 2027 with conversion eligibility
Pay: $30–$35/hour

About the role

This position is for a Hardware Engineer to work onsite in a data center environment. The role involves identifying and responding to risks and high-priority issues, troubleshooting incidents, and managing various data center operations. The successful candidate will contribute to infrastructure design, system automation, and process improvement within an agile framework.

Responsibilities

• Independently identify and respond to onsite risks and high-priority issues, including troubleshooting incidents and managing incident queues.
• Execute tasks related to data center systems, such as critical system installations, data room moves, decommissions, and reconfigurations.
• Contribute to design decisions regarding OSI Model Layer 1 infrastructure, system automation, and capacity planning.
• Apply knowledge of data center infrastructure components and their impact on services during moves, adds, and changes.
• Define, evaluate, and improve team documentation and processes.
• Participate in team agile ceremonies, lead demos, and contribute to technology communities.

Requirements

• Bachelor’s degree in Computer Science, CIS, Network, Telecommunications, or a related field, or equivalent work experience.
• 1–3+ years of experience in deploying and maintaining complex data center environments.

Skills

• Understanding of indoor/outdoor cable plants, including copper and fiber optic cabling.
• Knowledge of IT infrastructure components (LAN/WAN/SAN, firewalls, servers, storage).
• Familiarity with EIA/TIA, IEEE, NEC, and ISO standards for data centers and structured cabling.
• Proficiency in Layer 1 technologies (Single Mode, Multimode, Cat 5e/6/6A, DAC, Optical Transceivers).
• Knowledge of network monitoring tools (SNMP, CDP, ICMP) and protocols.
• Strong documentation, verbal, and written communication skills.

Preferred Qualifications

• Data center and/or networking industry certifications.
• 3–5 years of experience designing, deploying, and maintaining complex data center environments.
• Experience with system automation and an automation-first mindset.
• Knowledge of data center hardware platforms (Network, Compute, IoT, AV).
• Familiarity with data center operations including power, cooling, and physical security.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and association perks (CompTIA, IIBA).
• Dedicated customer service team and certified Career Coach.