Harbor Attendant/Dockhand - Saltleaf Marina

About the role

The Harbor Attendant supports the daily operations of the marina by assisting boaters, maintaining docks and facilities, and delivering exceptional customer service. This role is responsible for ensuring a safe, clean, and welcoming environment for marina members, guests, and transient boaters. Harbor Attendants are often the first point of contact on the docks and play a key role in the overall guest experience.

Responsibilities

• Assist with vessel arrivals and departures, including line handling and slip assignments
• Monitor dock areas to ensure safety, cleanliness, and proper vessel mooring
• Perform routine dock maintenance, including cleaning docks, walkways, and common areas
• Assist with fueling operations in accordance with safety and environmental procedures
• Greet and assist boaters, captains, and guests in a friendly and professional manner
• Provide information on marina amenities, policies, and local attractions
• Assist transient boaters with check-in and basic needs
• Respond to guest requests and escalate issues to the Head Dockmaster as needed
• Enforce marina safety rules and report hazards or unsafe conditions
• Assist with emergency response situations, including weather events and vessel incidents
• Follow all environmental regulations, including spill prevention and waste disposal procedures
• Work collaboratively with dock staff and marina management
• Assist with marina events and special activities
• Perform other duties as assigned to support marina operations

Qualifications

Education: High School Diploma required.

Mandatory Experience/Background: Ability to swim and work safely around water, strong customer service skills and positive attitude, willingness to work outdoors in varying weather conditions, ability to work flexible hours including weekends, holidays, and evenings.

Desired Experience/Background: Prior marina, dockhand, or boating experience, basic knowledge of boating and dock safety, CPR/First Aid certification (or ability to obtain) and experience with fueling systems or marina operations.

Physical Requirements: Ability to stand for extended periods, lift and carry up to 50 lbs, walk, climb ladders and board vessels safely; able to work outdoors in varying weather conditions.