Handy Person

About the role

The Handyperson, under the direction of the Supervisor or Manager, is responsible for performing a variety of maintenance and repair tasks across different areas of a facility. This role requires strong technical skills, the ability to troubleshoot and solve problems, and the capacity to work independently. Quality customer service skills are essential.

Responsibilities

• Repairing and installing locks.
• Some plumbing duties.
• Assembly of furniture and hanging of pictures.
• Great people skills.
• Must be able to work unsupervised.
• Some porter work as needed.
• Weekly meetings with facility manager to review various projects.
• Maintenance and facility repair.
• Attend to members of staff promptly when called upon.
• Safety and security awareness.
• Other routine maintenance duties as assigned.

Key Interactions

• Engage with leaders and stakeholders.
• Engage with customers, visitors and clients.
• Collaborate with other employees.

Requirements

• Three to five years of related customer service and/or facility services experience.
• Strong troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations.
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.
• Ability to go to different clients' sites and perform general maintenance.
• Handle multiple projects and tasks with a high attention to detail.
• Must be able to work in a fast pace environment.

Working Conditions

• Ability to lift up to 50 pounds.
• Ability to stand for an extended period of time.
• Attention to detail, organization skills, and the ability to work in various physical positions, including standing, sitting, walking, bending and repetitive movement.

About UG2

At UG2, a leader in facility services, we are committed to innovation, excellence, and client satisfaction. We are committed to developing the strongest customer relationships and the highest service delivery benchmarks in the marketplace. Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. We also have regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, Sunnyvale, and Dallas.