Hampton Inn & Suites Dallas Richardson - Front Desk Agent
About the role
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Responsibilities
Key Skills/Responsibilities include being a Guest Service Superstar, Communication Champ, Quick-Thinking Problem Solver, and Multitasking Marvel. You bring the warm vibes and top-tier service that make guests feel right at home, communicate clearly and confidently, think fast and act smart to turn potential hiccups into happy endings, and juggle reservations, check-ins, check-outs, and financial details with ease.
Qualifications
A high school diploma or equivalent is required, with experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite is also preferred.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:
- Daily Pay
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Property Information
Hampton Inn & Suites-Dallas/Richardson is offering accommodations in Richardson. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. The hotel has family rooms and offers a continental or buffet breakfast. Dallas is 16 mi from Hampton Inn & Suites Richardson, while Plano is 3.1 mi from the property. The nearest airport is Dallas Love Field Airport, 12 mi from the accommodations.