Hall Bartender

Responsibilities

• Offer customers at the bar a distinguished and pleasant service.
• Offer menu items.
• Monitor guests at the bar and complete guest requests to ascertain satisfaction and ensure exceptional service.
• Work harmoniously and professionally with co-workers to maintain inventory, make beverages, offer food and beverage pairings.
• Anticipate guest needs and respond in a proactive manner.
• Serve a variety of beverages and have excellent knowledge of the beverage menu.
• Perform all opening and closing tasks at the bar.
• Set-up tables as per required standards.
• Present beverage and food menus and offer clients suggestions.
• Remove and stock all tableware, silverware, glassware, beverages and food.
• Bring plates to clients, clean up and reset tables.
• Tidy up and clean bar area during service hours.
• Ensure all details of service are delivered to perfection and that each client is given the best quality service.
• Ensure bar is always properly stocked.
• Welcome guests with a warm, courteous demeanor by making eye contact with a smile and proper presentation.
• Immediately report all incidents or atypical situations to the supervisor.
• Ensure client satisfaction and take ownership of any problem that may arise, advise supervisors afterwards.

Qualifications

• Minimum of a high school diploma (or equivalent) and 2 years of bartending experience in a luxury restaurant/hotel environment.
• An affinity for guest service.
• Excellent bartending and cocktail knowledge.
• Excellent knowledge of modern and classic cocktails.
• Have detailed knowledge of all menu items whether it be food or beverages.
• A flexible schedule with the ability to work all shifts: days, nights, weekends and holidays.
• Ability to use the computer system for product billing, printing invoices and to close payments in the correct payment system.
• Ability to organize and prioritize.
• Ability to serve at all points of sale in the Food and Beverage division.
• Excellent communication skills are required.
• Strong attention to detail and the ability to multitask.
• Excellent interpersonal skills.
• TIPS Certification.
• Must be able to go up and down staircase as well as stoop and bend.
• Must be able to lift up to 25 pounds.
• Move about facility and stand for long periods of time.