Hair Color Bar Assistant, Licensed Cosmetologist

Supports the Licensed Colorists and Shift Lead to provide a seamless guest experience from arrival to departure while learning the services and working towards your next role. You love beauty and hair color, and pride yourself on helping guests find the best color for them and executing their service with perfection.

About the role

The Hair Color Bar Assistant is the expert on Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, unlimited roots membership program, and subscriptions while learning and practicing services offered. This role is in training for promotion to Licensed Colorist and reports to the Manager. Availability at peak times is required to best serve guest needs.

Responsibilities

• Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage, and Responsibility.
• Perform behind-the-chair services such as assisting in finishing services, shampooing and conditioning, styling, blowouts, hot tool styling, treatment and toner services, and add-on product application per guest request.
• Contribute to achieving monthly sales goals and other key performance indicators, including retail sales, services, and memberships.
• Ensure the Hair Color Bar meets company standards for cleanliness, merchandising, inventory, and company asset security.
• Adhere to protocols regarding Madison Reed systems, policies, processes, and procedures.
• Drive Hair Color Bar revenue by increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, and home hair care products.
• Take a proactive approach by demonstrating the willingness to learn and complete the Assistant Colorist to Colorist Training, including mastering color theory and developing behind-the-chair application skills.

Requirements

• Active cosmetology license in the state in which you are applying.
• Entry-level experience in any customer service or retail sales environment; salon or beauty industry experience preferred.
• Effective communication, strong problem-solving, and people skills in a fast-paced retail or salon environment.
• Comfortable operating point-of-sale systems.
• Fluency in English.

Physical Demands

• Regularly stand and walk for four or more consecutive hours.
• Repetitive and regular bending and twisting at the waist.
• Manipulate fingers and hands, bend and reach wrists and arms, and reach with hands and arms.
• Move or lift up to ten pounds; may occasionally sit, kneel, stoop, crouch, push, or pull up to ten pounds.
• Communicate regularly with guests via ongoing conversations and consultations.

Pay

Compensation consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $20 - $21 per hour. Actual compensation is contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

Benefits

• Medical, Dental, Vision, and FSA (Full-time only).
• Employee Assistance Program (Full-time and Part-time).
• Pre-tax Commuter (Parking & Transit) (Full-time only).
• Basic Life and AD&D (Full-time only).
• Short & Long-term Disability (Full-time only).
• Accident Insurance (Full-time only).
• Critical Illness and Hospital Indemnity (Full-time only).
• Parental Leave (Full-time only, dependent on tenure and position).
• Team Member Discount and Working Advantage (Full-time & Part-time).
• Pet Insurance (Full-time & Part-time).
• One Medical Membership (Full-time & Part-time).
• The College Tuition Benefit (Full-time & Part-time).
• 401k Plans (Full-time & Part-time).
• Paid Vacation Time (Full-time only).
• Paid Holidays (Full-time & Part-time).
• Additional benefits may be available depending on geographic location.