H6260 CHILD CARE ATTENDANT

Summary Of Position

Aid in providing early learning and development for children aged 6 weeks to 12 years and 11 months.

Key Responsibilities And Performance/Behaviors

• Explain and demonstrate Hospitality Behaviors and Performance Standards.
• Understand where to find information needed to complete tasks to standard.
• Explain or demonstrate technical skills used to complete tasks to standard.
• Explain or demonstrate behavioral values or standards needed to complete tasks to standard.
• Take ownership of problems and solve them when solutions may not be available.
• Request help from others when needed to complete tasks or goals.
• Have complete knowledge of IMGR&C products and services.
• Meet expected end results and standards in Key Responsibilities and those listed on technical/operational SOP's and task lists.
• Respond to obstacles and find new ways to reach desired end results.
• Act and take charge in absence of guidance to respond to guest or internal customer needs.
• Respond to change by quickly applying talent and skills in a positive way to succeed.
• Support achievement of Quality Goals.
• Protect and preserve property of IMGR&C.
• Maintain property in exceptional neatness, cleanliness, and good repair.
• Make suggestions to improve performance.
• Meet IMGR&C standards (Mission, Values, Hospitality Behaviors, and Customer Recovery Skills).
• Approach all activities with enthusiasm and encourage enthusiasm from others.
• Choose a positive approach in all situations.
• Treat guests, team members, and business positively in all situations on and off property.
• Respect individuality of others and continue to communicate to work together.
• Speak positively about guests, team members, and the business in all situations.
• Protect property of IMGR&C.
• Meet IMGR&C appearance standards.
• Support IMGR&C reputation and image in all situations, on and off property.
• Meet IMGR&C policy for attendance.
• Provide notification in advance of requests for leave.
• Provide information others need to succeed in time for them to use it.
• Communicate with next shift the information needed for them to succeed.
• Listen to others without interruption and act on their feedback when possible.
• Report all guest complaints and compliments to Supervisor or Manager.
• Report all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards.
• Put success of team ahead of personal success.
• Help other team members succeed without being asked.
• Resolve conflicts between individuals.
• Report ideas to increase team success and guest satisfaction to Supervisor or Manager.
• Contribute ideas that support progress and success at shift, team, and departmental meetings.

Essential Duties and Responsibilities

• Child Supervision & Safety:
  • Maintain required child-to-staff ratios.
  • Ensure health and safety standards, including sanitation and emergency procedures.
  • Ensure cleanliness of children (diaper changes, bathroom assistance, cleaning after meals).
• Curriculum & Instruction:
  • Implement age-appropriate curriculum aligned with NM Early Learning Guidelines.
  • Willingness to abide by lesson plan guidelines and create developmental activities.
  • Facilitate activities that promote language, literacy, math, and social-emotional development.
• Behavior Guidance:
  • Apply positive behavior strategies and individualized supports when needed.
• Family Engagement:
  • Communicate daily with parents about child progress and needs.
  • Participate in family conferences and program events when needed.
• Documentation & Compliance:
  • Complete attendance, incident reports, and developmental observations.
  • Adhere to state licensing regulations and FOCUS quality standards.
• Professional Development:
  • Attend required trainings and maintain certifications (CPR, First Aid, Food Handlers).
  • Engage in continuous improvement and quality initiatives.
  • Organize and participate in recreational activities, assist in preparing food and refreshments, and serve meals and refreshments.
  • Observe and monitor children’s play activities.
• Assist in preparing food and refreshments and serves meals and refreshments.
• Observes and monitors children’s play activities.

Education and/or Experience Requirements

• High School Diploma or General Education Degree (GED).
• Six months of experience working with children.
• Bilingual English/Apache preferred.
• Must be 18 years of age or older.
• Must obtain and maintain CPR and First Aid Certification.
• Must obtain and maintain Food Handler’s Card.
• Must follow the chain of command.
• Must be willing to obtain training on-line or virtual for certification.
• Must have reliable transportation.
• Must have proven record of dependability.
• No history of excessive no call no show.
• Must successfully pass a pre-employment drug/alcohol screen and background investigation, in accordance with the Child Care Protection Act.
• Must pass pre-employment criminal background investigation.
• Mescalero Apache Tribal preference: bicultural experience preferred.

Skills and Competencies

• Genuine interest in the development of children.
• Knowledge of the various developmental milestones per age group.
• Experience with children in a structured classroom environment.
• Flexibility working with children of all age groups.
• Organizes and stores toys and materials.
• Reads to children, teaches them simple drawing and songs.
• Adapts curriculum to meet the needs of all children including "at-risk", special needs, gifted, and culturally diverse populations.
• Excellent communication skills with especially good listening skills and oral communication.
• Ability to respond to and remain calm in an emergency or crisis situation.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to respect the dignity of each family, culture, customs, and beliefs.
• Ability to work professionally and cooperatively with staff, parents, and community members.
• Ability to maintain confidentiality.
• Willingness to perform janitorial duties.

Physical Demands and Occupational Hazards

• Stand, walk, use hands, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl.
• Talk or hear.
• Lift items weighing 50 pounds or more.
• Work in a child care center, classroom environment, and outdoors with high noise level.
• Exposure to bodily fluids, urine, or feces of babies or infants and small children.
• Exposure to unpleasant odors and infectious disease.
• Exposure to natural weather conditions and various dusts and mists may occur while performing outdoor duties.
• Extended hours and regular shifts may be required.