Jobs · OTHR · Wisconsin

H&M Sales Advisor - West Towne Mall

H&M · Madison, WI · 1 mo ago
On-siteOTHR$15.5/hrPart-time
We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Include sections only if posting has real specific content. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive info. We need to parse the job description. Sections present: - About the Role: description of responsibilities, day in the life etc. Could be combined with Responsibilities. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role, Responsibilities, Qualifications, Benefits, Pay maybe. Need to see if Pay is present: "Compensation: Sales Associates Pay Rate $15.50 per hour". That's pay info. So we can have Pay section. Schedule: Not mentioned. No schedule details. So we should not include Schedule. Skills: Not explicitly listed; maybe implied but not specific. Better not include if no specific content. Requirements: Could be Qualifications? The posting has "Qualifications Who You Are". That's qualifications. Also there is "Additional Information" with Job Status, EEOC Code, etc. Those are metadata; we can fold minor metadata into short

or drop. We should not repeat job title as heading. So we will not have a heading for Job Title. We need to preserve all substantive information: responsibilities, day in the life, etc. Also benefits: staff discount, HIP, etc. Also mention of benefits: health insurance, wellness, family support, company match retirement plan, paid leave, paid time off, community day. Also mention of employee discount at H&M & Other Stories and COS. Also mention of global talent community, career growth, etc. Also mention of inclusive benefits. We need to remove boilerplate: EEOC, cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Additional Information Job Status: Hourly, Non-Exempt EEOC Code: SLS Compensation: Sales Associates Pay Rate $15.50 per hour** *This job posting highlights..." etc. We need to keep compensation but drop the rest like Job Status, EEOC Code maybe as minor metadata folded into short p or drop. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include a short p for Job Status: Hourly, Non-Exempt maybe. But we could drop it as minor. Safer to include a short p with that info. We also need to remove duplicated lines. Ensure we don't repeat. We need to use

  • for any list of duties/requirements/benefits. So for responsibilities we should list bullet points. For benefits also bullet list. For qualifications maybe bullet list. We need to use

    for prose. Let's extract responsibilities: From "About the Role": "As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience." Then "A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*" then bullet list: - Customer Sales & Profit Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service Willingness to engage and have conversations with customers to provide excellent service Guide customers through our fashion trends, stories & products in all areas of the store Ability to effectively promote and sell our products to customers Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives Representing yourself and the H&M brand positively during all customer interactions Support with commercial or operational actions to reach sales targets with store management team - General Information Fashion & Trend Awareness Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. Use your product & fashion knowledge to share relevant information to customers Team & Development Retain and share your service, fashion and store operations knowledge and skills with colleagues Follow all procedures, routines, and legal requirements in all areas of the store Give & receive feedback with your colleagues to learn, develop & support each other Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution Complete full garment cycle from unpacking and refill to steaming and ensure good garment care Operate fitting room and checkout areas according to best practice & processes Contribute to a clean and tidy sales floor and back of house (including stockrooms) Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines Ensure good stock levels with replenishment routines on sales floor Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) Support with opening and closing of the store Following all H&S guidelines and legal requirements applicable to role and responsibilities We need to preserve all that. Could be long but okay. Qualifications section: "Qualifications Who You Are As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment. You have sales experience working in a dynamic and collaborative environment that you can apply to your role Experience working with customer service in fashion, retail or other service-related industries" Also "Why You'll Love Working at H&M" includes benefits etc. But we have separate Benefits section. Benefits: from "Why You'll Love Working at H&M": list: We value diverse backgrounds... (that's more inclusion). Then "We pride ourselves on being a values-driven organization..." etc. Then "You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues". "We are an inclusive company where you're encouraged to be yourself at work". "You will have access to a large global talent community, where career growth and aspirations have no limits". "We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community". "You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS". Also later in Additional Information: Benefits: "We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries." We need to preserve all substantive benefit info. So combine. Pay: "Compensation: Sales Associates Pay Rate $15.50 per hour". Also note about range etc but we can keep the pay rate. Schedule: none. Now we need to output HTML fragment with headings

    and content. We should not include sections with filler like "commensurate with experience". Not present. We need to remove boilerplate: EEOC, legal, cookie notice, etc. Also remove "Additional Information Job Status: Hourly, Non-Exempt EEOC Code: SLS Compensation: Sales Associates Pay Rate $15.50 per hour** *This job posting highlights...". We'll keep compensation but drop the rest. We need to keep "Job Status: Hourly, Non-Exempt" maybe as minor metadata in a short p. Could include under About the role or separate? Probably better to include a short p after the heading? But instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." So we can include a short p with that info, maybe under a generic heading? But we don't have a heading for metadata. Could just include a

    after the

    sections? But we need to output only HTML fragment; we can include a

    anywhere. Probably best to include a

    after the

    sections for minor metadata like Job Status: Hourly, Non-Exempt. But we also have Pay section; we could include pay rate there. Let's structure:

    About the role

    As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

    Responsibilities

    • Customer Sales & Profit
      • Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
      • Willingness to engage and have conversations with customers to provide excellent service
      • Guide customers through our fashion trends, stories & products in all areas of the store
      • Ability to effectively promote and sell our products to customers
      • Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
      • Representing yourself and the H&M brand positively during all customer interactions
      • Support with commercial or operational actions to reach sales targets with store management team
    • General Information
      • Fashion & Trend Awareness
        • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
        • Use your product & fashion knowledge to share relevant information to customers
      • Team & Development
        • Retain and share your service, fashion and store operations knowledge and skills with colleagues
        • Follow all procedures, routines, and legal requirements in all areas of the store
        • Give & receive feedback with your colleagues to learn, develop & support each other
        • Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
      • Retail Operations/ Visual & Commercial Execution
        • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
        • Operate fitting room and checkout areas according to best

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