Jobs · OTHR · California

H&M Sales Advisor- Southland Mall

H&M · Hayward, CA · 4 wk ago
On-siteOTHR$18.25/hrContract
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Must not include placeholder text like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. We need to parse the job description. Sections present: - About the Role: present at start. Contains description of responsibilities and duties. We'll put that in

About the role

then

with prose. - Responsibilities: The posting includes "A Day in the Life" with bullet list of responsibilities. Also "General Information" sections like Fashion & Trend Awareness, Team & Development, Retail Operations/ Visual & Commercial Execution. Those are responsibilities. So we can create a

  • list. - Requirements: The posting includes "Qualifications Who You Are" which includes required attributes: passionate about fashion, motivated, communicative, creative, curious, motivated, flexible, decisive, action-oriented, enjoy collaborative dynamic environment, sales experience, experience with customer service in fashion, retail or other service-related industries. Also maybe "You should also be ...". That's qualifications/requirements. We'll put in Requirements section. - Skills: Could extract skills like fashion & product knowledge, customer service, communication, teamwork, visual merchandising, garment care, etc. Might be covered in responsibilities. But we can create a Skills section if there is explicit skill list. The posting mentions "fashion and product knowledge", "ability to effectively promote and sell", "willingness to engage", "guide customers through fashion trends", "represent brand positively", "support with commercial or operational actions", "keep up-to-date with fashion scene", "use product & fashion knowledge", "retain and share service, fashion and store operations knowledge", "follow procedures", "give & receive feedback", "participate in onboarding", "complete full garment cycle", "operate fitting room and checkout", "contribute to clean tidy sales floor", "support garment presentation", "ensure good stock levels", "upkeep & follow best practice for OMNI services", "support opening and closing", "following H&S guidelines". Those are more responsibilities than skills. But we can still create a Skills section summarizing: fashion knowledge, customer service, communication, teamwork, visual merchandising, garment care, stock management, OMNI systems, health & safety. However we must not invent details; we can derive from posting. It's okay to list skills that are implied. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we cannot create a Skills section that summarizes away detail if not explicitly listed as skills. The posting does not have a separate "Skills" heading. It lists responsibilities and qualifications. We could still create a Skills section if we can pull explicit skill statements: "You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented." Those are traits/skills. Also "You have sales experience...". "Experience working with customer service...". Those are qualifications/experience. So we could put those under Requirements or Qualifications. The instruction says we can have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which to include. We have About the role, Responsibilities, Requirements (maybe combine qualifications), Benefits, Pay (compensation given), Schedule? Not given. So we should not create Schedule section because no info. Benefits: there is a Benefits section later: "We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community" plus staff discount, HIP incentive program, etc. So we have Benefits content. Pay: "Compensation: Sales Associates Pay Rate $18.25 per hour". So we have Pay. Thus sections: About the role, Responsibilities, Requirements (or Qualifications), Benefits, Pay. Possibly also Qualifications separate from Requirements? The posting has "Qualifications Who You Are". That's essentially requirements. We could treat that as Qualifications section. Requirements could be empty; better not to include empty. So we can have About the role, Responsibilities, Qualifications, Benefits, Pay. We must not repeat job title as heading. Use

    for each section heading. We need to strip boilerplate: EEOC Code, Job Status, EEOC, etc. Also remove duplicated lines, application instructions, cookie/legal etc. Also remove "Additional Information" etc. Also remove "Why You'll Love Working at H&M" maybe part of Benefits? Actually that section includes benefits and culture. We'll incorporate into Benefits. We need to preserve all substantive information. Let's extract substantive content. About the Role paragraph: "As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience." We can keep that as prose. Responsibilities: from "A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*" then bullet list: - Customer Sales & Profit Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service Willingness to engage and have conversations with customers to provide excellent service Guide customers through our fashion trends, stories & products in all areas of the store Ability to effectively promote and sell our products to customers Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives Representing yourself and the H&M brand positively during all customer interactions Support with commercial or operational actions to reach sales targets with store management team - General Information Fashion & Trend Awareness Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. Use your product & fashion knowledge to share relevant information to customers Team & Development Retain and share your service, fashion and store operations knowledge and skills with colleagues Follow all procedures, routines, and legal requirements in all areas of the store Give & receive feedback with your colleagues to learn, develop & support each other Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution Complete full garment cycle from unpacking and refill to steaming and ensure good garment care Operate fitting room and checkout areas according to best practice & processes Contribute to a clean and tidy sales floor and back of house (including stockrooms) Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines Ensure good stock levels with replenishment routines on sales floor Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) Support with opening and closing of the store Following all H&S guidelines and legal requirements applicable to role and responsibilities We need to convert each bullet into
  • . Might be hierarchical but we can flatten. We should preserve the content exactly as given, but we can rephrase slightly? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep the details, not omit. We can keep the same wording but maybe remove the heading labels like "Customer Sales & Profit" and "General Information" as they are just headings inside the list; we could keep them as part of
  • text. It's okay. We'll produce
    • for each bullet point. For sub-bullets we can either nest
        but not required. Simpler: each line as
      • . We'll keep the content. Now Qualifications section: from "Qualifications Who You Are As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment. You have sales experience working in a dynamic and collaborative environment that you can apply to your roleExperience working with customer service in fashion, retail or other service-related industries" Note there is a missing space: "roleExperience". We'll fix spacing? We should preserve substantive info; we can add a space for readability but not change meaning. Probably okay to insert a space. But to be safe, we can keep as is but it's awkward. I'd add a space. Thus Qualifications paragraph: combine sentences. We could also include "Why You'll Love Working at H&M" content as part of Benefits? Actually that section includes benefits and culture. We'll treat it as Benefits. Benefits content: from "Why You'll Love Working at H&M" paragraph: "We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disabilityWe pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 yearsYou'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleaguesWe are an inclusive company where you're encouraged to be yourself at workYou will have access to a large global talent community, where career growth and aspirations have no limitsWe believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local communityYou'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS" Then later under "Additional Information" there is a Benefits paragraph: "Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries." We need to combine benefits info, preserving all. Remove boilerplate like "Please note that they may differ..." maybe still substantive? It's a note about variation; it's substantive. We'll keep. We also need to remove duplicated lines: there is some duplication of discount info. We'll keep but avoid duplication? The instruction: "Remove duplicated lines". So we should not repeat same sentence twice. We see discount mentioned twice: once in Why You'll Love Working at H&M: "You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS". Then later Benefits paragraph: "All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound." These are not identical but overlapping. We'll keep both as they provide different details. Not duplicate

Similar jobs