H&M Sales Advisor - Seasonal
H&M · Fort Collins, CO · 1 mo ago
On-siteOTHR$16.25/hrPart-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove things like "Additional Information Job Status: Hourly, Non-Exempt EEOC Code: SLS Compensation: Sales Associates Pay Rate $16.25 per hour** ..." We need to extract Pay if present. There's a line: "Compensation: Sales Associates Pay Rate $16.25 per hour**". That's pay info. So we should include a Pay section with that detail. Also Benefits: there is a Benefits paragraph later. So include Benefits section. Schedule? Not mentioned explicitly; maybe not. So omit Schedule.
We need sections: About the role (we have "About the Role" paragraph). Responsibilities: we have "A Day in the Life" and bullet list of responsibilities. Also "General Information" includes sub-sections like Fashion & Trend Awareness, Team & Development, Retail Operations/ Visual & Commercial Execution. Those could be considered responsibilities. We'll combine them under Responsibilities.
Requirements: maybe Qualifications section includes "Who You Are" etc. That's qualifications. Also "Why You'll Love Working at H&M" is more about benefits/ culture, but could be part of Benefits? Actually it's about why you'll love working; could be considered Benefits or maybe not needed. We'll treat it as part of Benefits? But we already have Benefits section later. Might combine.
Skills: maybe not explicit separate; but we could extract skills from qualifications: passionate about fashion, communicative, creative, curious, motivated, flexible, decisive, action-oriented, enjoy collaborative dynamic environment, sales experience, customer service experience. Could put under Skills.
Qualifications: maybe we can have Qualifications section for "Who You Are" and "Experience..." etc. But we need to avoid duplication. Let's decide:
- About the role: paragraph from "About the Role".
- Responsibilities: combine "A Day in the Life" bullet points and the sub-sections under General Information (Fashion & Trend Awareness, Team & Development, Retail Operations/ Visual & Commercial Execution). We'll list as
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove things like "Additional Information Job Status: Hourly, Non-Exempt EEOC Code: SLS Compensation: Sales Associates Pay Rate $16.25 per hour** ..." We need to extract Pay if present. There's a line: "Compensation: Sales Associates Pay Rate $16.25 per hour**". That's pay info. So we should include a Pay section with that detail. Also Benefits: there is a Benefits paragraph later. So include Benefits section. Schedule? Not mentioned explicitly; maybe not. So omit Schedule.
We need sections: About the role (we have "About the Role" paragraph). Responsibilities: we have "A Day in the Life" and bullet list of responsibilities. Also "General Information" includes sub-sections like Fashion & Trend Awareness, Team & Development, Retail Operations/ Visual & Commercial Execution. Those could be considered responsibilities. We'll combine them under Responsibilities.
Requirements: maybe Qualifications section includes "Who You Are" etc. That's qualifications. Also "Why You'll Love Working at H&M" is more about benefits/ culture, but could be part of Benefits? Actually it's about why you'll love working; could be considered Benefits or maybe not needed. We'll treat it as part of Benefits? But we already have Benefits section later. Might combine.
Skills: maybe not explicit separate; but we could extract skills from qualifications: passionate about fashion, communicative, creative, curious, motivated, flexible, decisive, action-oriented, enjoy collaborative dynamic environment, sales experience, customer service experience. Could put under Skills.
Qualifications: maybe we can have Qualifications section for "Who You Are" and "Experience..." etc. But we need to avoid duplication. Let's decide:
- About the role: paragraph from "About the Role".
- Responsibilities: combine "A Day in the Life" bullet points and the sub-sections under General Information (Fashion & Trend Awareness, Team & Development, Retail Operations/ Visual & Commercial Execution). We'll list as - .
- Qualifications: maybe "Who You Are" paragraph plus "Experience working..." etc. Could be under Qualifications.
- Skills: maybe list of traits: passionate about fashion, communicative, creative, curious, motivated, flexible, decisive, action-oriented, enjoy collaborative dynamic environment, sales experience, customer service experience. But that overlaps with qualifications. Could combine Qualifications and Skills? But we need to follow instruction: use headings only when posting has real specific content for it. We have content for Qualifications (who you are, experience). Also we have content for Skills (traits). Could separate.
- Benefits: paragraph about benefits (staff discount, HIP, etc). Also "Why You'll Love Working at H&M" could be part of Benefits but we already have benefits. We'll include that as part of Benefits maybe.
- Pay: line about compensation $16.25 per hour.
We must not include boilerplate like EEOC, Job Status, etc. Also remove duplicated lines, application instructions, cookie/legal etc.
We need to preserve all substantive information. Let's extract substantive content:
From "About the Role":
"As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience."
That's the core.
From "A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*" then bullet list:
- Customer Sales & Profit
Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team
Then "General Information" with subheadings:
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers
Team & Development
Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities
Then "Qualifications Who You Are As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment. You have sales experience working in a dynamic and collaborative environment that you can apply to your role Experience working with customer service in fashion, retail or other service-related industries"
Then "Why You'll Love Working at H&M" paragraph: list of values etc. That's more about culture/benefits.
Then "Additional Information Job Status: Hourly, Non-Exempt EEOC Code: SLS Compensation: Sales Associates Pay Rate $16.25 per hour** ..." We'll extract Pay: $16.25 per hour.
Then "Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries."
Then later "Inclusion & Diversity: ..." That's boilerplate EEO; we should remove.
Also "Company Description: ..." maybe not needed? It's substantive about company but could be considered boilerplate? It's description of H&M; maybe we can keep as part of About the role? But instructions: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Company description is not explicitly listed to remove, but it's generic. Might be considered boilerplate? Safer to remove? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Company description is not in that list, but it's not specific to the job; it's generic. However, we need to preserve ALL substantive information; company description is substantive about the employer but not about the role. Might be considered not needed. I'd keep it out to avoid fluff. The instruction says prefer a few substantive sections over many thin ones. So we can omit company description.
Also "H&M Fashion USA, Inc. – Maki Assessment Tool:" etc is about assessment; that's application instructions? It's about selection process; could be considered application instructions. Probably remove.
Thus final HTML:
About the role
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
Responsibilities
- Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
- Willingness to engage and have conversations with customers to provide excellent service
- Guide customers through our fashion trends, stories & products in all areas of the store
- Ability to effectively promote and sell our products to customers
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
- Representing yourself and the H&M brand positively during all customer interactions
- Support with commercial or operational actions to reach sales targets with store management team
- Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers
- Use your product & fashion knowledge to share relevant information to customers
- Retain and share your service, fashion and store operations knowledge and skills with colleagues
- Follow all procedures, routines, and legal requirements in all areas of the store
- Give & receive feedback with your colleagues to learn, develop & support each other
- Participate in relevant available onboarding, introduction processes & trainings and courses relevant for your role & future development
- Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
- Operate fitting room and checkout areas according to best practice & processes
- Contribute to a clean and tidy sales floor and back of house (including stockrooms)
- Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
- Ensure good stock levels with replenishment routines on sales floor
- Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
- Support with opening and closing of the store
- Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment.
About the role
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
Responsibilities
- Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
- Willingness to engage and have conversations with customers to provide excellent service
- Guide customers through our fashion trends, stories & products in all areas of the store
- Ability to effectively promote and sell our products to customers
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
- Representing yourself and the H&M brand positively during all customer interactions
- Support with commercial or operational actions to reach sales targets with store management team
- Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers
- Use your product & fashion knowledge to share relevant information to customers
- Retain and share your service, fashion and store operations knowledge and skills with colleagues
- Follow all procedures, routines, and legal requirements in all areas of the store
- Give & receive feedback with your colleagues to learn, develop & support each other
- Participate in relevant available onboarding, introduction processes & trainings and courses relevant for your role & future development
- Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
- Operate fitting room and checkout areas according to best practice & processes
- Contribute to a clean and tidy sales floor and back of house (including stockrooms)
- Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
- Ensure good stock levels with replenishment routines on sales floor
- Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
- Support with opening and closing of the store
- Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment.