Jobs · OTHR · Kentucky

H&M Sales Advisor- Kentucky Oaks Mall

H&M · Paducah, KY · 1 mo ago
On-siteOTHR$13.5/hrPart-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. We need to parse the posting. Let's extract content: Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service Willingness to engage and have conversations with customers to provide excellent service Guide customers through our fashion trends, stories & products in all areas of the store Ability to effectively promote and sell our products to customers Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives Representing yourself and the H&M brand positively during all customer interactions Support with commercial or operational actions to reach sales targets with store management team General Information Fashion & Trend Awareness Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. Use your product & fashion knowledge to share relevant information to customers Team & Development Retain and share your service, fashion and store operations knowledge and skills with colleagues Follow all procedures, routines, and legal requirements in all areas of the store Give & receive feedback with your colleagues to learn, develop & support each other Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution Complete full garment cycle from unpacking and refill to steaming and ensure good garment care Operate fitting room and checkout areas according to best practice & processes Contribute to a clean and tidy sales floor and back of house (including stockrooms) Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines Ensure good stock levels with replenishment routines on sales floor Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) Support with opening and closing of the store Following all H&S guidelines and legal requirements applicable to role and responsibilities Qualifications Who You Are As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment. You have sales experience working in a dynamic and collaborative environment that you can apply to your role Experience working with customer service in fashion, retail or other service-related industries Why You'll Love Working at H&M We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues We are an inclusive company where you're encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Job Status: Hourly, Non-Exempt EEOC Code: SLS Compensation: Sales Associates Pay Rate $13.50 per hour** *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here. H&M Fashion USA, Inc. – Maki Assessment Tool: ... (lots of assessment details) ... (these are boilerplate/legal, we should remove). We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Thus we need to keep substantive info: About the Role, Responsibilities (the bullet list), Qualifications (Who You Are, Experience), Benefits (the paragraph about benefits), Pay (Compensation: $13.50 per hour). Also maybe Schedule? Not present. Skills? Not explicit separate; maybe we can infer from qualifications but not needed. We should not create sections without content. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role, Responsibilities, Qualifications, Benefits, Pay. Possibly Requirements? Could combine Qualifications and Requirements? The posting has "Qualifications" section. We'll treat that as Qualifications. Requirements maybe not separate; we could omit Requirements if no specific content. But we could put under Qualifications? The instruction: Use headings only when posting has real, specific content for it. So we should not emit Requirements heading if no distinct content. Similarly Skills heading only if present; not present. Schedule heading only if present; not present. Thus we will output sections: About the role, Responsibilities, Qualifications, Benefits, Pay. We need to use
  • for any list of duties/requirements/benefits. For Benefits we have a paragraph describing benefits; could be turned into list? The instruction: Use
    • for any list of duties/requirements/benefits. Benefits is a list of benefits; we can convert to list items. However we must preserve all substantive information; we can either keep as

      or convert to list. Since it's a list of benefits, better to use

      • . But we need to ensure we don't lose any info. We'll extract benefits: staff discount card usable on all H&M Group brands (list brands), H&M Incentive Program (HIP), local markets offer different competitive perks and benefits (may differ). Also health insurance, wellness and family support programs, company match retirement plan, paid leave programs, paid time off, community day. Also employee discount at H&M, & Other Stories, and COS (already mentioned). Also maybe mention "extensive development opportunities around the globe". We'll capture. We need to avoid duplication: The Benefits paragraph repeats some of the discount info also earlier in "Why You'll Love Working at H&M". We should preserve all substantive info but avoid duplication? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we need to deduplicate identical sentences. The discount appears twice: once in "Why You'll Love Working at H&M" and again in Benefits section. We should keep only one instance. We'll keep the Benefits section as the detailed list; we can omit the duplicate sentence in Why You'll Love Working at H&M. But we need to keep the rest of Why You'll Love Working at H&M content (values, CRGs, inclusive, global talent community, wellbeing benefits). However those wellbeing benefits are also covered in Benefits section; we need to avoid duplication. The Benefits section already mentions health insurance, wellness, family support, retirement, paid leave, paid time off, community day. The Why You'll Love Working at H&M also mentions those. So we should keep only one copy. Let's keep the Benefits section as the comprehensive list, and maybe keep the other non-duplicate parts of Why You'll Love Working at H&M: values, CRGs, inclusive, global talent community, etc. But those also mention "We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community". That's duplicate. We'll remove that sentence from Why You'll Love Working at H&M. Also the sentence about employee discount appears also in Benefits; we can keep discount in Benefits and remove duplicate. Thus Why You'll Love Working at H&M will contain: We value diverse backgrounds..., We pride ourselves on being a values-driven organization..., You'll have access to our Colleague Resource Groups (CRGs)..., We are an inclusive company where you're encouraged to be yourself at work, You will have access to a large global talent community..., (maybe also "We believe in supporting your overall wellbeing..." removed). We'll keep the rest. Now Responsibilities: we need to list duties as
        • . The responsibilities are many bullet points under "Customer Sales & Profit", "General Information" subheadings etc. We should combine all responsibilities into a single list? The instruction: Use
          • for any list of duties/requirements/benefits. Could be multiple lists per section? Probably we can have one
              with all duties. We'll extract each bullet point. Let's list responsibilities from the text: - Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service - Willingness to engage and have conversations with customers to provide excellent service - Guide customers through our fashion

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