H&M Sales Advisor (Inventory Support) - Independence Center

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. Must preserve all substantive info, no invented or summarizing away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove Job ID/requisition numbers as headings. We need to parse the job description. Let's extract sections: - About the Role: The description starts with "Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience." That's about the role. - A Day in the Life: includes responsibilities list: Customer Sales & Profit (list of bullet points). Then General Information (Fashion & Trend Awareness, Team & Development, Retail Operations/ Visual & Commercial Execution). So we can combine responsibilities into a Responsibilities section. - Qualifications: "Who You Are As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment. You have sales experience working in a dynamic and collaborative environment that you can apply to your role Experience working with customer service in fashion, retail or other service-related industries" That's qualifications. - Why You'll Love Working at H&M: includes benefits and other perks: "We value diverse backgrounds... We pride ourselves on being a values-driven organization... You'll have access to our Colleague Resource Groups (CRGs)... We are an inclusive company... You will have access to a large global talent community... We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS" That's benefits. - Additional Information: Job Status: Hourly, Non-Exempt EEOC Code: SLS Compensation: Sales Associates Pay Rate $15.50 per hour** *This position is subject to a 2 - week contract (10/11/26 - 10/24/26) and must be available to work on Inventory night Sunday 10/18/26. *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive... **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting... We are committed to providing reasonable accommodations... Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe... (list of brands) ... In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP... In addition to our global benefits, all our local markets offer different competitive perks and benefits... Inclusion & Diversity... Company Description... H&M Fashion USA, Inc. – Maki Assessment Tool... (lots of details about assessment, cookies, privacy, etc). Many of these are boilerplate/legal/EEO etc. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove Job ID/requisition numbers as headings (none present). Also remove "Additional Information" maybe not needed if content is boilerplate. But we need to preserve substantive info: Pay Rate $15.50 per hour, Job Status: Hourly, Non-Exempt, contract dates, inventory night requirement. Also maybe the benefits details already covered earlier; but the Additional Information includes more benefits detail (staff discount card, HIP, etc). We should keep benefits specifics if not already covered. The earlier "Why You'll Love Working at H&M" already mentions benefits: health insurance, wellness, family support, company match retirement, paid leave, paid time off, community day, employee discount. The Additional Information repeats staff discount card, HIP, etc. We should include those as part of Benefits section, but avoid duplication. We can combine. We must not create Pay/Schedule/Benefits sections unless posting actually states them. Pay: we have Pay Rate $15.50 per hour. So we need a Pay section. Schedule: we have contract details: 2-week contract (10/11/26 - 10/24/26) and must be available to work on Inventory night Sunday 10/18/26. That's schedule info. So we need a Schedule section. Benefits: we have benefits described. So Benefits section. Qualifications: we have qualifications. Skills: maybe not explicitly listed; we have "communicative, creative and curious, motivated, flexible, decisive, and action-oriented" etc. Those could be skills. But the instruction: Prefer a few substantive sections over many thin ones. We could include Skills if there is specific content. The posting includes "You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented." That's skills/attributes. Could be placed under Qualifications or Skills. Since we already have Qualifications section, we could incorporate those there. The instruction says use headings only when posting has real specific content for it. We could decide to not create a separate Skills section to avoid thin section. We'll put skills inside Qualifications. Responsibilities: we have many bullet points under A Day in the Life and General Information. We'll create Responsibilities section with

• items. About the Role: we have a paragraph. Now we need to strip boilerplate: remove EEOC, legal, cookie, assessment tool details, privacy, etc. Also remove duplicated lines. Also remove "Additional Information" headings if they are just boilerplate. We'll keep the substantive parts: Pay Rate, Job Status, contract dates, inventory night, benefits details (staff discount, HIP, etc). Also maybe keep "We value diverse backgrounds..." etc as part of Benefits or maybe as a separate Inclusion & Diversity? But we should avoid creating thin sections. Could incorporate into Benefits or Qualifications? The "We value diverse backgrounds..." is more about company culture; could be part of Benefits or maybe a separate section like "About the Company". But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No "About the Company". So we could put that under Benefits or Qualifications? Probably Benefits as it's about workplace culture and benefits. We'll include it in Benefits section. Now we need to output only HTML fragment, no /. Use

  for headings. Use

  • for lists. Use

    for prose. We must not repeat the job title as a heading. The job title is Sales Advisor; we already have About the role heading, not repeating title. Now construct:

    About the role

    As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

    Responsibilities

    • Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
    • Willingness to engage and have conversations with customers to provide excellent service
    • Guide customers through our fashion trends, stories & products in all areas of the store
    • Ability to effectively promote and sell our products to customers
    • Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
    • Represent yourself and the H&M brand positively during all customer interactions
    • Support with commercial or operational actions to reach sales targets with store management team
    • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers
    • Use your product & fashion knowledge to share relevant information to customers
    • Retain and share your service, fashion and store operations knowledge and skills with colleagues
    • Follow all procedures, routines, and legal requirements in all areas of the store
    • Give & receive feedback with your colleagues to learn, develop & support each other
    • Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
    • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
    • Operate fitting room and checkout areas according to best practice & processes
    • Contribute to a clean and tidy sales floor and back of house (including stockrooms)
    • Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
    • Ensure good stock levels with replenishment routines on sales floor
    • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
    • Support with opening and closing of the store
    • Following all H&S guidelines and legal requirements applicable to role and responsibilities

    Qualifications

    As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment. You have sales experience working in a dynamic and collaborative environment that you can apply to your role. Experience working with customer service in fashion, retail or other service-related industries.

    Benefits

    We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues. We are an inclusive company where you're encouraged to be yourself at work. You will have access to a large global talent community, where career growth and aspirations have no limits. We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community. You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS. All employees receive a staff discount card usable on all H&M Group brands in stores and online (H&M Beauty and Move included, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound). All employees are included in our H&M Incentive Program – HIP.

    Pay