Jobs · OTHR · Illinois

H&M Sales Advisor - Cherryvale Mall

H&M · Rockford, IL · 4 wk ago
On-siteOTHR$15.5/hrPart-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Must preserve all substantive info. We need to parse the job description. Let's extract sections: - About the Role: The first paragraph after "About the Role". It includes description: "As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience." We can keep that as

. - A Day in the Life: includes responsibilities list with bullet points preceded by asterisks. We need to convert to

  • . The list includes many items. Let's extract them. The text after "A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*" then list items each starting with bullet? Actually they are sentences separated by line breaks. Let's capture each bullet: - Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service - Willingness to engage and have conversations with customers to provide excellent service - Guide customers through our fashion trends, stories & products in all areas of the store - Ability to effectively promote and sell our products to customers - Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives - Representing yourself and the H&M brand positively during all customer interactions - Support with commercial or operational actions to reach sales targets with store management team Then after that there is "General Information" with subsections: Fashion & Trend Awareness, Team & Development, Retail Operations/ Visual & Commercial Execution. We need to decide sections: maybe "Responsibilities" includes the day-to-day tasks. Could also split into "Responsibilities" and "Qualifications". The posting includes "Qualifications Who You Are" etc. We need to follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role, Responsibilities (the day-to-day list), Qualifications (Who You Are), Benefits (explicit Benefits section), Pay (Compensation: Sales Associates Pay Rate $15.50 per hour). Schedule? Not mentioned. So we should not include Schedule unless present. Requirements? Not explicit separate; maybe "Qualifications" covers requirements. Could treat "Qualifications" as requirements. But we have both Qualifications and Requirements headings; we need to include only if content exists. The posting has "Qualifications Who You Are". Also there is "Why You'll Love Working at H&M" which is more about benefits/ culture. Could be part of Benefits? But we have explicit Benefits later. We also have "Additional Information" includes Job Status, EEOC Code, Compensation, etc. We need to extract Pay: $15.50 per hour. Benefits: there is a Benefits section after Additional Information: "Benefits: We offer all our employees at H&M Group attractive benefits...". Also earlier there is "Why You'll Love Working at H&M" which mentions benefits like colleague resource groups, inclusive company, global talent community, wellbeing, comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, paid time off, community day, employee discount. That's also benefits. We should combine? The instruction: preserve ALL substantive information; do not invent or summarize away detail. We should not duplicate. We could include both sections but they'd be similar. Better to combine into Benefits section with all details. However we must not invent or summarize away detail; we can combine but must keep all details. That's okay as long as we don't lose any detail. We'll create a Benefits
    • list covering all mentioned benefits. Let's extract benefits from "Why You'll Love Working at H&M": - Access to Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues - Inclusive company where you're encouraged to be yourself at work - Access to a large global talent community, where career growth and aspirations have no limits - Support for overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community - Ability to express your personal style with our employee discount at H&M, & Other Stories, and COS Then later Benefits section: - Staff discount card usable on all H&M Group brands in stores and online (list brands: H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound) - Included in H&M Incentive Program – HIP (link) - Local markets offer different competitive perks and benefits (varies by employment type and countries) We should include all. Pay: Compensation: Sales Associates Pay Rate $15.50 per hour. Also note disclaimer about range etc. We should include the pay rate and note that it's the posted range, may vary. But we must not include filler like "commensurate with experience". The disclaimer includes "H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future." This is substantive? It's about compensation details. Should we include? It's not filler; it's info about pay. We can include as a

      under Pay section. Schedule: Not present, so omit. Requirements: Not explicit separate; maybe we can treat Qualifications as requirements. But we have both headings; we need to decide if we have content for Requirements separate from Qualifications. The posting includes "Qualifications Who You Are" which includes attributes: passionate about fashion, motivated, communicative, creative, curious, motivated, flexible, decisive, action-oriented, enjoy collaborative dynamic environment, sales experience, experience working with customer service in fashion, retail or other service-related industries. That's qualifications. Could also be considered requirements. We'll put that under Qualifications. For Requirements, we might not have separate content; maybe we can omit Requirements section. Skills: Not explicitly listed; maybe we can infer from qualifications but better not to invent. So omit Skills. Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay. Now we need to format. Use

      for each section heading. Inside each section, use

      for prose,

      • for lists. We must not repeat job title. Not include Job ID etc. We must remove boilerplate: EEOC, legal, application instructions, cookie notice, etc. Already removed. Now craft HTML. Let's draft:

        About the role

        As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

        Responsibilities

        • Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
        • Willingness to engage and have conversations with customers to provide excellent service
        • Guide customers through our fashion trends, stories & products in all areas of the store
        • Ability to effectively promote and sell our products to customers
        • Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
        • Representing yourself and the H&M brand positively during all customer interactions
        • Support with commercial or operational actions to reach sales targets with store management team
        • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers
        • Use your product & fashion knowledge to share relevant information to customers
        • Retain and share your service, fashion and store operations knowledge and skills with colleagues
        • Follow all procedures, routines, and legal requirements in all areas of the store
        • Give & receive feedback with your colleagues to learn, develop & support each other
        • Participate in relevant available onboarding, introduction processes & trainings and courses relevant for your role & future development
        • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
        • Operate fitting room and checkout areas according to best practice & processes
        • Contribute to a clean and tidy sales floor and back of house (including stockrooms)
        • Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
        • Ensure good stock levels with replenishment routines on sales floor
        • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
        • Support with opening and closing of the store
        • Follow all H&S guidelines and legal requirements applicable to role and responsibilities
        But note some of those are from General Information sections; they are responsibilities as well. It's okay. Now Qualifications:

        Qualifications

        • Passionate about fashion and everything we create in-store
        • Motivated by giving customers a great experience
        • Communicative, creative and curious
        • Motivated, flexible, decisive, and action-oriented
        • Enjoy working in a collaborative and dynamic environment
        • Sales experience working in a dynamic and collaborative environment that you can apply to your role
        • Experience working with customer service in fashion, retail or other service-related industries
        But we also have "Why You'll Love Working at H&M" which is more about benefits/culture; we already captured some in Benefits. We'll keep those there. Now Benefits: We need to combine both benefit paragraphs. Let's list: - Access to Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues - Inclusive company where you're encouraged to be yourself at work - Access to a large global talent community, where career growth and aspirations have no limits - Support for overall wellbeing and comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community - Ability to express your personal style with our employee discount at H&M, & Other Stories, and COS - Staff discount card usable on all H&M Group brands in stores and online (brands: H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound) - Included in H&M Incentive Program – HIP (you can read more about our H&M Incentive Program here) - Local markets offer different competitive perks and benefits (may differ between employment type and countries) We should keep the link? The instruction: preserve ALL substantive information; we can keep the text "you can read more about our H&M Incentive

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