Gym Floor Associate

About the role

A Mood Lifter (also called a Gym Floor Associate) is the person who greets every member with a smile, knows everyone by name, and goes above and beyond to create a welcoming, energetic environment. They help members feel at home, assist with club operations, and keep the gym running smoothly.

Responsibilities

• Greet every member and guest with enthusiasm and a smile
• Give tours to potential members with the goal of signing them up for a membership
• Sign members up for startup sessions with Blink Personal Trainers
• Answer phone calls in a professional and energetic manner
• Execute all opening/closing operational procedures to ensure the club runs smoothly
• Handle member requests and concerns with professionalism and urgency
• Keep the club spotless by organizing equipment, straightening up, and performing light cleaning tasks (frequent bending, lifting, and walking required)
• Maintain regular and punctual attendance

Requirements

• Enthusiastic, energetic, friendly, and personable
• Excellent verbal and written communication skills
• Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
• Able to remain in a stationary position at the front desk for the majority of the workday
• World-class customer service skills
• Strong work ethic, ability to multitask, and problem-solving skills
• Passion for fitness

Benefits

• Career advancement opportunities
• Complimentary gym membership
• Medical, dental, and vision plans (for employees working 30+ hours weekly on average)
• 401(k) retirement savings plan
• Fun working environment

Pay

$17.00 per hour

About PureGym

The PureGym Group is a leading gym operator headquartered in the UK, with over 600 locations and more than 2 million members worldwide. We’re expanding into the United States, bringing our mission to inspire healthier nations and our "Everybody Welcome" approach to create a friendly, inclusive environment for employees and members alike.