GVP, Retail Sales

About the role

The Group Vice President (GVP), Retail Sales at UKG will lead the U.S. Retail enterprise business and drive the next phase of growth, innovation, and market leadership. Reporting to the SVP, Sales Go-To-Market, this leader will accelerate revenue performance, strengthen enterprise sales execution, and elevate UKG’s position across the retail market. This role requires a highly effective executive who can operate at both the strategic and operational levels—shaping go-to-market direction while ensuring disciplined execution across a complex, multi-team sales organization.

Responsibilities

• Drive Revenue Growth & Execution Excellence
• Deliver against aggressive revenue and bookings targets
• Strengthen pipeline quality, deal progression, and win rates
• Establish forecast accuracy and business predictability
• Reinforce performance expectations and accountability
• Elevate Enterprise Sales Capability
• Lead complex, multi-product SaaS sales efforts
• Advance executive engagement and value-based selling
• Drive sales methodology adoption and consistency
• Build & Develop a High-Performing Leadership Team
• Coach first-line leaders and build leadership bench strength
• Attract, retain, and develop top enterprise sales talent
• Foster a culture of high-performance and accountability
• Advance Go-To-Market Strategy
• Execute differentiated retail go-to-market strategies
• Increase enterprise market presence and credibility
• Align Sales, Marketing, Product, and Customer Success
• Operate with Rigor & Executive Accountability
• Lead business reviews, pipeline inspection, and account strategy
• Provide data-driven executive reporting
• Manage sales metrics and performance drivers
• Lead Culture & Customer Impact
• Champion a customer-first, performance-driven culture
• Foster engagement, accountability, and winning mindset

Qualifications

• 15+ years of enterprise SaaS sales experience
• Proven success selling to C-level enterprise buyers
• 5+ years leading multi-team, second-line sales organizations
• Track record building high-performing leadership teams
• Strong forecasting, pipeline, and execution expertise
• P&L ownership and business discipline
• Thrives in a matrixed environment
• Strong market and competitive perspective
• Exceptional communication and influence
• Credibility with customers and stakeholders

Experience & Qualifications

• Consistent record of exceeding sales targets at scale
• Experience in HCM, WFM, or enterprise SaaS preferred
• Experience operating in dynamic, evolving environments
• Strong communication and negotiation skills
• Bachelor’s degree or equivalent experience
• Ability to travel as required