Gun Vault Specialist - Part Time

Position Summary

The Gun Vault Specialist is responsible for back‑room maintenance of all processes pertaining to firearms. This role safely handles firearms and adheres to company, state, and federal firearms regulations. Responsibilities include acquiring and disposing firearms, maintaining ATF‑required ARMS integrity, and keeping a complete, accurate firearms inventory. The specialist also provides counter sales and customer service for firearms and other hunting merchandise, greeting customers promptly, handling merchandise with care, and offering information, assistance, and direction.

Essential Functions

• Physically and systematically receive/acquire incoming firearms and enter them into ARMS systems by close of business each day.
• Verify gun accuracy against steel, match to receiving documents and manifests.
• Dispose firearms shipped or transferred to licensed dealers or stores, and verify disposition data fed from the Electronic 4473 to ARMS by close of business each day.
• Conduct monthly firearms audits.
• Ensure proper completion of ATF‑required forms and applicable state forms for background checks, certify and screen all potential firearm transfers for legality, comply with waiting periods or other state requirements, and prevent possible straw purchases.
• Participate in ongoing training, including firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance training, and selling skills/techniques.
• Acquire and dispose of firearms safely using company protocols, complete all company forms accurately, store, clean, and prepare firearms for retail sale, replenish firearms to the sales floor, package and ship firearms in accordance with federal/state laws and company policy, safely check/clear firearms received from customers or shipments, and mount accessories/optics.
• Maintain a clean, neat, and well‑stocked work area with supplies.
• Support world‑class customer service, ensuring a pleasant and productive shopping experience.
• Provide a legendary experience for every customer by identifying needs, making product recommendations, promoting programs (e.g., club membership, VOC, in‑store pickup), and demonstrating products.
• Organize and maintain firearms within the retail store for sales at the gun counter, fine gun room/gun library, and gun vault.
• Maintain visual standards through restocking, remerchandising, and cleaning fixtures.
• Maintain cleanliness standards in the department and back room, ensure proper facing of firearms tags, and perform opening and closing duties.
• Set and maintain all advertisements related to firearms, stay knowledgeable of advertised sales, and maintain pricing and signage.
• Replenish product on shelves per merchandising guidelines and assist with seasonal floor merchandise moves.
• Respond promptly to all ATF or state firearm trace requests.
• Assist with training of store outfitters as requested by the GM or Operations Support Regional Manager.
• Remain a product “expert” through ongoing product knowledge training.
• Follow all company policies and procedures and perform all other duties as assigned.

Experience and Qualifications

• Minimum degree required: High School Diploma or equivalent.
• 2 to 4 years of retail experience.
• Must be 21 years of age or older.
• Must be legally able to own and possess firearms under federal and state law.

Knowledge, Skills, and Abilities

• Ability to understand, recall, and follow complex compliance regulations and handle highly confidential information.
• Customer service and sales expertise for firearms and other hunting merchandise.
• Proficiency in completing 4473 and state paperwork.
• Experience with GCA ARMS acquisitions and dispositions of firearms.
• Knowledge of firearms, ammunition, and related ATF and state regulations.
• Inventory control experience.
• Safe handling of firearms.
• Understanding of retail operations and computer systems.
• Ability to handle and stock merchandise.

Physical Requirements

Regularly walks, stands, lifts up to 50 lb, and performs computer work; seldom/never sits.

Independent Judgment

Performs duties within general company policies, procedures, and objectives; analyzes problems, conducts needs assessments, and adapts broad guidelines to achieve desired results. Exercises independent judgment within accepted practices and makes recommendations that affect policies, procedures, and practices.

Benefits (Part‑Time)

• Discounts on retail merchandise, restaurants, world‑class resorts, and conservation attractions
• Dental and vision coverage
• Voluntary benefits
• 401(k) retirement savings plan
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• Additional benefits