Gun Vault Specialist

About the Role

The Gun Vault Specialist is responsible for backroom maintenance of all processes pertaining to firearms, ensuring safe handling and adherence to all company, state, and federal firearms regulations. This role involves acquiring and disposing of firearms, maintaining ATF-required ARMS records, and ensuring accurate firearms inventory. Additionally, the specialist provides counter sales and customer service for firearms and other hunting merchandise.

Responsibilities

• Physically and systematically receive/acquire incoming firearms using ARMS systems by close of business each day.
• Verify gun accuracy against receiving documents and manifests.
• Dispose of firearms shipped/transferred to licensed dealers or stores, verifying disposition data from Electronic 4473 to ARMS by close of business each day.
• Conduct monthly firearms audits.
• Ensure proper completion of ATF-required forms, state forms for background checks, and compliance with waiting periods or other state requirements.
• Prevent straw purchases and certify legality of firearm transfers.
• Participate in ongoing training, including firearms product information, compliance, and selling skills.
• Safely acquire, dispose, store, clean, and prepare firearms for retail sale.
• Replenish firearms to the sales floor and package/ship firearms in accordance with laws and company policy.
• Maintain a clean, neat, and well-stocked work area.
• Provide world-class customer service, assisting customers with buying decisions and product recommendations.
• Promote programs such as CLUB membership, VOC, and in-store pickup.
• Demonstrate products to customers and maintain firearms organization within the retail store.
• Maintain visual standards, including restocking, remerchandising, and cleaning fixtures.
• Respond promptly to ATF or state firearm trace requests.
• Assist with training store staff as requested.
• Remain a product expert through ongoing training.
• Follow all company policies and procedures.

Requirements

• High School Diploma or equivalent.
• 2 to 4 years of retail experience.
• Must be 21 years of age or older.
• Must be able to legally own and possess firearms under federal and state law.

Skills

• Ability to understand and follow complex compliance regulations.
• Experience with customer service and sales of firearms and hunting merchandise.
• Proficiency in completing 4473 and state paperwork.
• Knowledge of ARMS, acquisitions, and dispositions of firearms.
• Expertise in firearms, ammunition, and ATF/state regulations.
• Experience in inventory control.
• Ability to safely handle firearms.
• Retail and computer knowledge.
• Ability to handle and stock merchandise.

Physical Requirements

• Regularly walks, stands, lifts up to 50 lbs, and performs computer work.
• Seldom/never sits.

Pay

Starting pay rate: $18.00 - $20.75 per hour.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Dental and vision coverage.
• Voluntary benefits.
• 401k retirement savings plan.
• Paid holidays and vacation.
• Bass Pro Cares Fund.