Gun Customer Service

About the role

SCHEELS can turn your passion into a rewarding career through our extensive business and product training. We are a leader in the sporting goods industry, offering the largest selection of sports brands in America, special attractions, and unmatched customer service. Our associates are empowered to become experts in exceeding the needs and expectations of our customers.

Responsibilities

• Accurately and efficiently process customer transactions through registers to itemize and total customer purchases
• Collections payment in form of cash, check or credit from customers and able to provide accurate change when needed, and the transaction receipt
• Record daily transactions from cash register to balance drawer by counting money at the beginning and end of each shift
• Maintain orderly appearance of personal work space and surrounding areas
• Assist in entering & processing NICS firearm background checks
• Assist with gun room housekeeping
• Ability to carry multiple gun boxes up & down stairs
• Walking multiple customers across the catwalk to the escalators
• Read, write and comprehend simple instructions, short correspondence and memos
• Demonstrate multitasking, organization, attention to detail and problem solving skills
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
• Excellent written and verbal communication skills
• Ability to complete basic mathematical equations
• Deal with problems involving several concrete variables in standardized situations
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