Jobs · Customer Service · Georgia

Guestroom Attendant

Four Seasons · Atlanta, GA · 2 mo ago
On-siteCustomer ServiceFull-time

About the location

Meet us in Atlanta, and we’ll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls, and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French-inspired luxury at Brasserie Margot, where classic French flavors meet modern elegance, or treat yourself to relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!

About The Role

The Guest Room Attendant delivers the best Rooms experience for our guests through attention to detail, ensuring all guest rooms are clean and up to standard. This role anticipates, customizes, and services guests’ needs before being asked and is knowledgeable about hotel offerings and amenities. This role is part of the Housekeeping Department, reporting to the Assistant Director of Housekeeping.

Responsibilities

  • Clean, dust, and sanitize all areas of the Guest Room (bedroom, living room, dining room, and bathroom) according to procedure
  • Perform Room Attendant duties in occupied rooms and check-out rooms
  • Provide turndown service for guests
  • Find opportunities to personalize the service experience for each guest

Requirements

  • One or more years of experience working in hotel housekeeping is considered an asset
  • Strong organizational skills and an eye for attention to detail
  • Strong communication skills

Benefits

  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Employee discount for stays at any Four Seasons worldwide
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
  • Discounted rates for MARTA and/or parking

Schedule

Eight-hour shift; scheduled days and times may vary based on need.

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