Guest Services Team Member_(Seasonal)_PARK

About the role

The Guest Services Team Member is the first point of contact for our guests and plays a key role in creating a welcoming, efficient entry experience. This position is responsible for selling general admission tickets, processing season passes, and accurately checking in groups and special party reservations.

Responsibilities

• Greet guests in a friendly, professional manner and provide accurate information about admission, passes, and park offerings
• Sell general admission tickets and process season passes using Point-of-Sale (POS) and access control systems
• Handle cashless transactions accurately while following established financial procedures
• Communicate effectively with Supervisors and other departments to support daily operations and guest needs
• Provide friendly, professional assistance while ensuring smooth operations at admission points and guest check-in areas

Requirements

• Must be 16 years of age or older
• Strong communication and interpersonal skills with the ability to interact with diverse guests and groups
• Available any day of week, specifically weekends and available during holiday seasons
• Able to handle transactions accurately and follow cashless and/or cash handling procedures
• Morgan’s Wonderland is a non-smoking environment

Qualifications

• Must remain alert with no lapses of consciousness
• Continuous requirement for professional demeanor and appropriate park staff attire

Job Requirements

• Must be able to work in an outdoor park environment with continuous outdoor activity and exposure to extreme weather conditions

Benefits

Morgan’s Wonderland is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.