Guest Services Representative - Active Adult Center

Job Summary

Guest Services Representatives are an integral part of the Recreation Division with the City of Greeley and are responsible for providing quality customer service to patrons of the Greeley Recreation facilities. This position assists with daily facility operations. Customer Service Representatives provide information to patrons regarding Recreation facilities, programs, services, and events. These positions must also process class and activity registrations, sell facility memberships, and schedule facility/park shelter rentals. The position will work at the Greeley Active Adult Center.

Experience, Knowledge, Skills

• High school diploma or equivalent (GED).
• Any combination of related education, experience, certifications and licenses that will result in a Candidate Successfully Performing The Essential Functions Of The Job, AND Possession of a valid driver's license.
• One (1) year of customer service, front desk, or clerical experience.
• Experience and knowledge of computer operations and use of software packages including Microsoft Office applications.
• Spanish/English bilingual skills.

Preferred Qualifications

One (1) year of customer service, front desk, or clerical experience. Experience and knowledge of computer operations and use of software packages including Microsoft Office applications. Spanish/English bilingual skills.

Benefits

This position is benefits eligible. Please view our benefits guide here.

Work Environment And Physical Requirements

• Frequent and heavy contact with the public and City employees in person and by telephone.
• Frequent interruptions.
• Flexibility to work early mornings, weekdays, nights, weekends, evenings, and holidays.
• Work is performed in an open office environment with heavy noise levels, at times.
• Vision to perform physical activities, read computer keyboards, reference books, and other written documents.
• Strength and stamina enough to walk, stand, stretch, bend, lift or carry up to 49 lbs.
• Manual dexterity enough to complete daily work such as operate computer keyboards, drive and operate motor vehicles, and operate other office equipment, and complete paperwork.

Supervisor Duties

N/A

Travel

Category A-Standard Local Travel: This position requires occasional local travel within the County. Employees may be expected to walk or drive short distances to attend meetings, trainings, or perform work at other city buildings or partner sites.

Conditions of Employment

• Candidates must successfully complete all pre-employment screenings and employment eligibility verification.
• Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation.

ADA Statement

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: HR@Greeleygov.com.

EEO Statement

The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.