Guest Services Leader
Pilot Flying J · Colorado Springs, CO · 6 days ago
On-siteCustomer Service$17.2–$27.5/hrFull-time
About the role
Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Responsibilities
- Supervise employees and oversee general store operations
- Provide excellent customer service and respond to customer needs
- Assist managers with tasks to keep facilities well-maintained and running smoothly
- Maintain knowledge of store operations and PFJ's commitment to quality and customer service
Qualifications
- Previous experience or working knowledge of retail operations
- Incredible customer service skills and the ability to help maintain a customer-focused culture
- Proficiency with a calculator, computer, and other equipment
- Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- Ability to work a flexible schedule of nights, days, weekends, and holidays
- Background check required
Pay
Starting between $17.20 – $27.50 per hour
Benefits
- Fuel discount
- Nation-wide medical plan, dental, and vision
- 401(k)
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay