Guest Services Leader
Pilot Flying J · Ferndale, WA · 1 mo ago
On-siteCustomer Service$19.42–$29.9/hrFull-time
About the role
Shift Leaders are responsible for supervising employees and general operations of the store.
Responsibilities
- Supervise employees and oversee general store operations.
- Provide excellent customer service to respond to customer needs.
- Be self‑motivated and assist managers with tasks to keep facilities well‑maintained and running smoothly.
- Maintain knowledge of store operations and PFJ’s commitment to quality and customer service.
Qualifications
- Previous experience or working knowledge of retail operations.
- Incredible customer service skills and ability to help maintain a customer‑focused culture.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule of nights, days, weekends, and holidays.
- Background check required.
Benefits
- Fuel discount.
- Nation‑wide medical, dental, and vision plans.
- 401(k) retirement plan.
- Flexible spending accounts.
- Adoption assistance.
- Tuition reimbursement.
- Weekly pay.
Pay
Starting pay between $19.42 and $29.90 per hour.
Schedule
Flexible schedule including nights, days, weekends, and holidays.