Guest Services Coordinator - Temporary Full Time
About the location
Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we'll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.
About the role
Acts as welcoming agent for all incoming and outgoing guests, including recognition of VIP, return guests, and club floor guests. Coordinates all bellman and driver activities. Assists in arranging transportation for guest. Controls bell desk and Lei issuing to guests.
What you will do
- Greets guests who arrive by private car, taxi, or limo and offer Leis
- Escorts guests to the front desk and introduce guest to the Front Desk Agent
- Maintains detailed records of all luggage deliveries, guest room deliveries, amenity/wedding deliveries and all necessary back up
- Assists Door attendant in retrieving valet tickets
What you bring
- One to two years luxury hotel experience in luxury hotel environment, rooms division preferable
- Reading, writing, and oral proficiency, communication skills, strong customer service
- Working knowledge is generally learned on-the-job
- Requires knowledge of the ability to operate computer equipment
- Ability to read and speak and write English
What we offer
- Competitive salary & wages
- Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
- Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
- Excellent Training and Development opportunities
- Learning & Development Subsidy
- Many career opportunities within the hotel and to other Four Seasons
- Employee Travel Program
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meal and Paid Meal Break
Pay
Hourly: $28.60
Schedule
Temporary Full time. The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.