Guest Services Attendant

About the role

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. You are the face of the guest experience as you skillfully greet and direct guests at our resorts. You are responsible for the safe, friendly, and efficient experience of our guests from our base areas, restaurant locations, and ticket offices. Join us in creating the Experience of a Lifetime!

Responsibilities

• Meet and greet guests while displaying positive guest service.
• Commit to guest satisfaction and assume responsibility for guest care and solving problems.
• Answer guest questions by becoming a resort operations and services expert.
• Assist other departments as needed, including ticket scanning, ticket sales, activities operations.
• Clearing the base area may be a part of your role.
• Other duties as assigned.
• A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality, which could include Mountain Activities, Retail, Rental operations, Food and Beverage Support, Ticket sales or scanning, Lift Operations, Base Area Operations.