Guest Services Associate- (Part-Time) Club Wyndham Towers on the Grove Resort
Travel + Leisure Co. · Myrtle Beach, SC · 1 mo ago
On-siteOTHRPart-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Also remove "We Put the World on Vacation Travel + Leisure Co."? That's part of description. We need to preserve substantive info.
Let's parse the posting.
First paragraph: "We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide."
That's about the company; could be "About the role"? Actually "About the role" is more about the job. But we have "How You’ll Shine As a Guest Services Associate..." that's about role. So we can treat that as "About the role". Or we could have a section "About the role" containing description of role and company.
Next: "How You’ll Shine As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations."
That's role description.
Then "How You'll Make An Impact Bring smiles to guests from around the world by providing warm welcomes.Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.Process cash and credit card transactions strictly following established procedures.Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.Reserve and confirm reservations for individuals and/or groups.Provide guests with room rate quotes.Respond to guest inquiries and concerns as quickly and completely as possible."
That's responsibilities.
Then "What You’ll Bring Professional appearance and a positive, can-do attitude.Excellent communication skills with the ability to read, write and understand English.Ability to solve problems with minimal supervision.Basic math skills and knowledge of proper cash handling procedures.Ability to multitask and work in a fast paced environment.Strong attention to detail and organization skills.Basic computer and office skills."
That's qualifications/skills.
Then "How You'll Be Rewarded We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. MedicalDentalVisionFlexible spending accountsLife and accident coverageDisabilityDepending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)Wish day paid time to volunteer at an approved organization of your choice401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)Legal and identify theft planVoluntary income protection benefitsWellness program (subject to provider availability)Employee Assistance Program"
That's benefits.
No explicit Pay or Schedule info. So we should not create Pay or Schedule sections.
We also have "Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you."
That's more about company culture; could be part of About the role or separate section like "About the company". But we only have allowed headings list; we could put that under About the role as well.
We must not include EEO statement: "We are an equal opportunity employer..." etc. Remove.
Also remove application instruction: "If you require any reasonable accommodation..." etc.
Now produce HTML.
Structure: maybe not required; just headings and content.
We need
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Also remove "We Put the World on Vacation Travel + Leisure Co."? That's part of description. We need to preserve substantive info.
Let's parse the posting.
First paragraph: "We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide."
That's about the company; could be "About the role"? Actually "About the role" is more about the job. But we have "How You’ll Shine As a Guest Services Associate..." that's about role. So we can treat that as "About the role". Or we could have a section "About the role" containing description of role and company.
Next: "How You’ll Shine As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations."
That's role description.
Then "How You'll Make An Impact Bring smiles to guests from around the world by providing warm welcomes.Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.Process cash and credit card transactions strictly following established procedures.Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.Reserve and confirm reservations for individuals and/or groups.Provide guests with room rate quotes.Respond to guest inquiries and concerns as quickly and completely as possible."
That's responsibilities.
Then "What You’ll Bring Professional appearance and a positive, can-do attitude.Excellent communication skills with the ability to read, write and understand English.Ability to solve problems with minimal supervision.Basic math skills and knowledge of proper cash handling procedures.Ability to multitask and work in a fast paced environment.Strong attention to detail and organization skills.Basic computer and office skills."
That's qualifications/skills.
Then "How You'll Be Rewarded We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. MedicalDentalVisionFlexible spending accountsLife and accident coverageDisabilityDepending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)Wish day paid time to volunteer at an approved organization of your choice401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)Legal and identify theft planVoluntary income protection benefitsWellness program (subject to provider availability)Employee Assistance Program"
That's benefits.
No explicit Pay or Schedule info. So we should not create Pay or Schedule sections.
We also have "Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you."
That's more about company culture; could be part of About the role or separate section like "About the company". But we only have allowed headings list; we could put that under About the role as well.
We must not include EEO statement: "We are an equal opportunity employer..." etc. Remove.
Also remove application instruction: "If you require any reasonable accommodation..." etc.
Now produce HTML.
Structure: maybe not required; just headings and content.
We need for each section heading.
Inside sections, use
for prose,
- for lists.
We need to decide which content goes where.
About the role: include company description and role overview.
Responsibilities: list of duties.
Requirements/Qualifications/Skills: Could combine? The posting lumps qualifications and skills together. We could have a single section "Requirements" or "Qualifications". Since we have both headings allowed, we could split: Qualifications (professional appearance, attitude, communication, problem solving, math, multitask, attention to detail, basic computer skills). Skills maybe same. But to avoid thin sections, better to combine into one section, maybe "Qualifications". Or "Skills". The instruction: Prefer a few substantive sections over many thin ones. So we can have About the role, Responsibilities, Qualifications (covering both requirements and skills), Benefits.
Thus we will have headings: About the role, Responsibilities, Qualifications, Benefits.
We must not create Pay or Schedule.
Now extract content.
About the role: combine first paragraph + "How You’ll Shine..." + "Where Memories Start with You..." maybe.
Let's craft prose.
First paragraph: "We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide."
Second: "How You’ll Shine As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations."
Third: "Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you."
Combine into a few paragraphs.
Responsibilities: list items from "How You'll Make An Impact". Need to split into bullet points.
Original text: "Bring smiles to guests from around the world by providing warm welcomes.Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.Process cash and credit card transactions strictly following established procedures.Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.Reserve and confirm reservations for individuals and/or groups.Provide guests with room rate quotes.Respond to guest inquiries and concerns as quickly and completely as possible."
We need to separate sentences. There's missing spaces after periods? Actually they are concatenated. We'll split logically:
- Bring smiles to guests from around the world by providing warm welcomes.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
- Process cash and credit card transactions strictly following established procedures.
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
- Reserve and confirm reservations for individuals and/or groups.
- Provide guests with room rate quotes.
- Respond to guest inquiries and concerns as quickly and completely as possible.
Make
- .
Qualifications: list from "What You’ll Bring". Items:
- Professional appearance and a positive, can-do attitude.
- Excellent communication skills with the ability to read, write and understand English.
- Ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- Ability to multitask and work in a fast paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
Make
- .
Benefits: list from benefits section.
We need to parse: "We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program"
We need to create list items for each benefit.
Let's extract:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Also note about temporary/seasonal associates ineligible for Paid Time Off - we could include as a note but maybe incorporate into PTO item. We'll keep as a note maybe separate sentence.
We'll create a
for introductory sentence, then
- for list.
We must not include boilerplate like "Note: Temporary and/or seasonal associates are ineligible for Paid Time Off." That's substantive? It's a condition; we can include as a note in the PTO item.
Now produce HTML.
We'll output:
About the role
...
...
...
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- for list.
We must not include boilerplate like "Note: Temporary and/or seasonal associates are ineligible for Paid Time Off." That's substantive? It's a condition; we can include as a note in the PTO item.
Now produce HTML.
We'll output:
- .
Benefits: list from benefits section.
We need to parse: "We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program"
We need to create list items for each benefit.
Let's extract:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Also note about temporary/seasonal associates ineligible for Paid Time Off - we could include as a note but maybe incorporate into PTO item. We'll keep as a note maybe separate sentence.
We'll create a
- .
Qualifications: list from "What You’ll Bring". Items:
- Professional appearance and a positive, can-do attitude.
- Excellent communication skills with the ability to read, write and understand English.
- Ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- Ability to multitask and work in a fast paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
Make
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