Guest Services Agents - Valet Services

About the role

We are seeking hospitality-driven individuals who take pride in delivering professional, friendly, and attentive service at all times. Join our Guest Services team and help create exceptional arrival and departure experiences for every guest.

Responsibilities

• Greet guests upon arrival and departure
• Park and retrieve guest vehicles safely and efficiently
• Aid guests with luggage and personal belongings
• Open doors and provide directional assistance as needed
• Maintain a professional appearance and positive attitude
• Provide information regarding hotel amenities and local attractions
• Maintain cleanliness and organization of work areas
• Communicate effectively with team members and management
• Follow all safety and vehicle handling procedures
• Support restaurant valet operations

Requirements

• Strong customer service and communication skills
• Professional, friendly, and polished demeanor
• Valid driver’s license with a clean driving record (required for valet duties)
• Ability to safely operate both automatic and manual transmission vehicles (preferred)
• Ability to stand, walk, and remain active for extended periods
• Ability to lift, carry, and transport luggage and guest items (up to 50 lbs)
• Comfort working indoors and outdoors in all weather conditions
• Flexible availability, including nights, weekends, and holidays
• Ability to work efficiently in a high-volume, fast-paced environment
• Team-oriented mindset with a willingness to assist in multiple service areas

Qualifications

• High school diploma or equivalent
• Experience in hospitality or related field preferred

Skills

• Customer service skills
• Communication skills
• Physical stamina and strength
• Attention to detail

Benefits

• Competitive wages - $16.00 - $20.00 per hour
• Shared tip pool program
• Automatic gratuities
• Exceptional benefit plan for eligible associates & family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Hotel Room Discounts at Marriott brand properties Worldwide

Pay

• $16.00 - $20.00 per hour

Schedule

• Flexible availability, including nights, weekends, and holidays