Guest Services Agent, Kohler Hospitality

Specific Responsibilities

• Open the door and greet guest with “sense of arrival” by using proper greeting and last name.
• Register guests in property management system.
• Escort guests to their rooms with luggage.
• Valet guest’s vehicle if requested or give directions to parking areas for self-park.
• Aid guests with requested reservations for resort properties.
• Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building.
• Maintain furniture arrangement as required by season or event.
• Provide in-depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions.
• Inform supervisor of any guest problems or unusual circumstances.

Requirements

• Candidates must be 18 years or older to apply.
• Candidates must possess a valid driver’s license.
• Strong verbal and written communication skills are necessary.
• Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Pay

The hourly range for this position is $10.40 - $15.60. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Schedule

This is Part-Time opportunity working Weekdays & Weekends. Shifts will vary between 6:00am and 11:00pm.

About the Role

Join our guest services team—the heartbeat of our business and the warmth our guests remember long after their stay.

Benefits

The specific benefits package includes a competitive salary, health, vision, dental, 401(k) with company matching, and more!

Company Culture

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

Equal Opportunity Employer

Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.