Guest Service Specialist

About the role

As a Team Member at Boyne Resorts, you will be part of an inclusive community that values hard work, dedication, and teamwork. We offer a variety of positions across our resorts, including front desk associates, ski instructors, lift operators, and more.

Responsibilities

• Provide exceptional customer service to guests and team members.
• Operate and maintain equipment in a safe and efficient manner.
• Follow all safety protocols and guidelines.
• Participate in regular training sessions to enhance skills and knowledge.

Requirements

• High school diploma or equivalent.
• Ability to communicate effectively both verbally and in writing.
• Strong attention to detail and organizational skills.
• Ability to work flexible hours, including weekends and holidays.

Qualifications

• Experience in a hospitality or service-oriented field is preferred.
• Valid driver’s license and reliable transportation are required.
• Must be able to pass a background check and drug screening.

Skills

• Customer service skills.
• Attention to detail.
• Communication skills.
• Teamwork and collaboration.

Benefits

• Comprehensive health insurance options.
• Retirement savings plan.
• Flexible scheduling.
• Professional development opportunities.

Pay

Hourly rates vary based on position and experience.

Schedule

Schedules are determined by department needs and can vary from day shifts to weekend and holiday work.

Contact Information

For more information about employment opportunities at Boyne Resorts, please contact us at careers@boyneresorts.com or visit our website at www.boyneresorts.com/careers.