Guest Service Representative/Front Desk Clerk
Northwest X Southern Hospitality · Richland, WA · 1 wk ago
On-siteCustomer ServiceFull-time
About the role
Enhance customer satisfaction through exceptional service. Provide front desk support, manage schedules, and assist with administrative tasks.
Responsibilities
- Handle customer inquiries and requests promptly and courteously.
- Manage daily schedules and ensure staff availability.
- Process payments and maintain financial records.
- Coordinate with other departments to ensure smooth operations.
- Perform general office duties as needed.
Requirements
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Basic computer literacy, including Microsoft Office.
- Ability to work flexible hours, including evenings and weekends.
Qualifications
- One year of relevant customer service experience preferred.
- Experience with scheduling software beneficial.
Skills
- Customer service orientation.
- Time management and organization skills.
- Attention to detail.
- Effective verbal and written communication.
Benefits
- Flexible schedule.
- Comprehensive health insurance options.
- Professional development opportunities.
- Employee discounts.
Pay
- $15.00 per hour.
Schedule
- Variable hours, including evenings and weekends.
Resources
- Training provided.
- Support from experienced team members.