Guest Service Representative
Northwest X Southern Hospitality · Fairbanks, AK · 2 wk ago
On-siteCustomer ServicePart-time
About the role
Join our team as a Guest Service Representative! Provide exceptional customer service to ensure guest satisfaction.
Responsibilities
- Handle guest inquiries and complaints professionally and efficiently.
- Ensure cleanliness and safety of all guest areas.
- Perform inventory checks and report discrepancies to management.
- Assist with special events and guest needs as assigned.
Requirements
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Ability to work flexible hours including weekends and evenings.
- Previous customer service experience preferred.
Qualifications
- Proficient in Microsoft Office Suite.
- Strong organizational and multitasking abilities.
- Passion for hospitality and guest satisfaction.
Skills
- Customer service orientation.
- Problem-solving skills.
- Attention to detail.
Benefits
- Comprehensive health insurance coverage.
- Flexible scheduling options.
- Professional development opportunities.
Pay
$15.00 per hour.
Schedule
Variable schedule based on business needs.