Guest Service Representative
My Place Hotels of America · Wixom, MI · 2 wk ago
On-siteCustomer ServicePart-time
About the role
The role involves providing exceptional customer service, handling inquiries, and resolving issues efficiently.
Responsibilities
- Handle customer inquiries via phone and email
- Resolve customer issues and complaints promptly
- Process orders and maintain accurate records
- Follow up with customers for feedback and satisfaction
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to work independently and under pressure
- Basic computer skills, including Microsoft Office
Qualifications
- 1-2 years of customer service experience preferred
- Experience in a fast-paced environment
Skills
- Strong problem-solving abilities
- Customer-focused attitude
- Effective time management
Benefits
- Flexible scheduling options
- Competitive compensation package
- Professional development opportunities
Pay
- $15-$18 per hour based on experience
Schedule
- Variety of shifts available
- Evening and weekend availability may be required
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