Guest Service Attendant - Seasonal

About the role

Kenton County Golf Course, located in Independence, KY, is seeking a part‑time Guest Service Attendant. As an associate of Troon, you will contribute to a global leader in golf and community management. The role is seasonal (position will last 6 months or less) and focuses on creating positive experiences for members and guests by assisting with outside services and supporting various golf‑operations departments.

Responsibilities

• Prepares and cleans golf carts for play following the standards of Kenton County Golf Course
• Performs range maintenance, including setting up and maintaining range and chipping green presentation, maintaining range ball inventory, picking up range balls, and cleaning them
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning
• Maintains the cart storage area and cart washdown area in a neat, clean, and orderly condition
• May direct the start of play, which includes assisting in educating players regarding course policy, current cart policy, speed of play, and similar guidelines
• Cleans golfers' clubs upon completion of play
• Completes daily project list
• Assists in the setup and execution of golf tournaments and outings
• Services customers renting golf clubs and cleans rental clubs upon return; maintains accurate records of golfers renting clubs
• Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot
• Assists with food and beverage activities
• Incorporates safe work practices in job performance
• Maintains regular and reliable attendance
• Performs other duties as required

Requirements

• Less than high school education; or up to one month of related experience or training; or equivalent combination of education and experience
• Valid driver's license
• Ability to frequently stand, walk, use hands, talk, or hear; occasionally sit, climb, balance, stoop, kneel, crawl, or crouch
• Regularly lift up to 25 pounds and occasionally lift up to 50 pounds
• Regularly work in wet or humid conditions (non‑weather); occasionally work in areas with moving mechanical parts; may come into contact with fumes, airborne particles, or toxic or caustic chemicals
• Frequently work in outdoor weather conditions

Benefits

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Additional Compensation – Eligibility for Service Charge

Schedule

Seasonal position; expected duration of 6 months or less; part‑time.