Guest Service Associate | Denver, Colorado

About the Role

As a Guest Sales Associate at European Wax Center, you’ll shape each guest’s experience from start to finish, delivering exceptional service in a welcoming environment. You’ll work alongside a passionate team while helping guests feel confident, radiant, and comfortable in their own skin—making a lasting impact every day.

Responsibilities

• Manage opening/closing procedures and ensure smooth daily operations.
• Coordinate guest flow, handle inquiries, and maintain the reservation system.
• Educate guests on services, Wax Pass benefits, products, and current promotions to drive sales.
• Manage front desk and retail areas, including restocking and organization.
• Deliver a personalized guest experience using brand standards and service techniques.
• Meet or exceed individual and center performance goals.
• Follow company policies, dress code, scheduling, and safety standards.
• Participate in training sessions, community events, and marketing initiatives.

Requirements

• A friendly, positive, and professional attitude.
• Ability to work flexible shifts, including evenings and weekends.
• Sales experience is a plus—helping guests find the best products, services, and packages.
• A strong team player who thrives in a fast-paced environment.
• Passion for beauty and building genuine guest relationships.
• Ability to lift and move items up to 25 pounds.
• Ability to reach items stored at various heights.
• Ability to stand and work on the floor for extended periods of time.
• Must be at least 18 years of age or older to apply.
• Weekend availability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Pay

Hourly Base Pay: $19.29

Additional Compensation:

• Earn commissions on packages and rebook bonuses.
• Participate in bonus contests that reward top performers.

Your effort and enthusiasm directly impact your paycheck; the more you engage with guests and drive sales, the more you earn.

Benefits

For Eligible Associates:

• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Paid Time Off that increases with tenure (including vacation, personal, and sick leave, accrued per company policy).
• Employee discounts (free waxing services + 40% off retail products).

Schedule

• Day and evening shifts available.
• Weekend availability required.

Center Location: 7300 East Hampden Avenue, Denver, Colorado 80231