Guest Service Agent- Full Time

About the Hotel

HYATT house is an extended-stay, residential-style hotel designed to provide individual travelers with the feel of a modern condominium. Properties feature 125 to 200 all-suite rooms offering comforts of home, including fully equipped kitchens, flat-panel HDTVs, and free high-speed internet access. Public spaces include a pool, fitness center, and business center. Guests enjoy a complimentary full breakfast every morning and an evening social on weekday evenings. HYATT house properties are located in urban, airport, and suburban areas, accommodating small corporate meetings and extended-stay corporate clients.

Responsibilities

• Check in and check out hotel guests
• Handle cash transactions and maintain accurate records
• Answer telephones and assist guests with inquiries
• Provide local information and recommendations to guests
• Deliver attentive, courteous, and efficient service in a fast-paced environment

Requirements

• Excellent organization and communication skills
• Superior guest service abilities