Guest Service Agent
Platinum Coastal Group · Jacksonville, FL · 4 days ago
On-siteOTHRFull-time
WORK ARRANGEMENT ON SITE INTERACTION Frequent face-to-face guest contact This entry-level role creates a smooth guest experience from arrival through departure while resolving questions and coordinating service requests. Greet guests and provide attentive in-person assistance Support reservations, arrivals, departures, and special requests Respond professionally to concerns and identify appropriate solutions Communicate guest needs to relevant hotel or venue teams What Matters Most A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires. Skills: teams,entry-level,training