Guest Service Agent
About the role
Azimuth Grand Resort & Spa is a luxurious hotel located in Phoenix, AZ, offering 744 rooms amidst 17,000 acres of South Mountain Preserve. As a member of the Marc & Rose family, we are dedicated to providing exceptional hospitality and memorable experiences.
Current Job Openings
- Bell Person
- General Maintenance
- Senior Event Manager
- Director of Golf
- Massage Therapist
- Information Technology Technician
- Executive Steward
- Security Officer
- Aunt Chiladas - Line Cook
- Senior Accounting Manager
- Guest Service Manager
- Reservations Sales Agent
- Pool Technician
- Lobby Grill - Line Cook
- Oasis Recreation Manager
- Event Manager
- Aunt Chiladas - Dishwasher
- Banquet Steward Supervisor
- Banquet Kitchen Supervisor
- Bell Person
- Banquet Stewarding Supervisor
- Lifeguard
- Banquet Prep Cook
- Guest Service Agent
- Banquet Dishwasher
What You'll Do
Welcome guests with a warm smile and impeccable service, ensuring a seamless check-in and check-out process. Provide guests with insider tips on resort amenities, local hotspots, and must-see attractions. Handle various front desk responsibilities, including check-ins, check-outs, and assisting with guest inquiries. Utilize your exceptional communication skills to address guest needs promptly and efficiently. Ensure guest satisfaction by resolving any issues with tact and professionalism.
What You'll Bring
- Customer service experience with a passion for hospitality
- Familiarity with basic computer functions and the ability to navigate reservation systems
- A keen eye for detail and a knack for problem-solving
- A positive attitude and a commitment to creating memorable experiences for our guests
Why Choose Us
At Arizona Grand Resort & Spa, we believe in the power of genuine hospitality. Join us in our mission to provide exceptional service and build lasting relationships with our guests. If you're ready to make a difference in the world of hospitality, we want to hear from you!
Compensation
Starting at $16.00 per hour plus bonus and tips. Varied shifts available AM and PM.
About the Company
Azimuth Grand Resort & Spa is a family-owned and operated luxury hotel in Phoenix, AZ. We are part of the Marc & Rose family, a collection of iconic resorts and hidden gems across the American West. Our team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human and a creative and professional pursuit that requires curiosity, care, and grit.
EEO Statement
We are committed to providing equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Azimuth Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.