Guest Service Agent

Chartwell Hospitality · Southaven, MS · 1 wk ago

Customer ServiceFull-time

Essential Job Functions

Performs the functions of the front desk, including check-ins, check-outs, reservations, answering the telephone, provide wake-up calls, etc.
Displays a positive, upbeat attitude. Provide information concerning the hotel, facilities, and functions, as well as their location.
Familiar with property security and key control procedures, as well as, fire safety procedures.
Completes paperwork necessary for front desk operation.
Perform tasks assigned by Guest Service Manager or General Manager.

Necessary Skills and Attributes

Excellent verbal, comprehension, listening and problem solving skills
Adaptability
Report and accounting skills
Guest relation skills

Formal Education

High School Diploma or equivalent

Physical Requirements

Sit
Stand
Bend
Walk
Use hands or fingers
Lift boxes (up to 15 pounds)
Talk and hear

Close vision to a computer screen

Additional Information

Residence Inn Memphis Southaven Extended Stay Extended Stay Southaven, Ms Hotel Near Graceland & Memphis Elevate your travel to Mississippi with the Residence Inn by Marriott Memphis Southaven. Our hotel surrounds you with popular local destinations, including Graceland, Tanger Outlets, Landers Center, BankPlus Amphitheater at Snowden Grove, Memphis, TN and the town of Tunica. We also offer a free weekday shuttle (6 am - 10 pm) to Memphis International Airport and within a 5-mile radius. Unwind in our spacious, pet-friendly suites complete with fully equipped kitchens, complimentary Wi-Fi, and plush bedding for your relaxation. Jump-start your mornings at our free breakfast buffet, still serving hot options. Make a stop any time at The Market for snacks, beverages and light meals. To stay active during your extended stay, enjoy a swim in our seasonal outdoor pool, get in a workout at our 24-hour fitness center, or challenge a friend to a game of basketball on our versatile Sport Court®. However you decide to spend your time in Mississippi, journey to comfort at Residence Inn Memphis Southaven.