Guest Room Attendant - Mt. Charleston Cabins

About the Role

The Guest Room Attendant plays a vital role in maintaining the comfort and satisfaction of our guests by ensuring all guest rooms and public areas are spotless, welcoming, and fully stocked. This role involves performing a variety of cleaning tasks, restocking amenities, light snow removal, and attending to guest requests with attention to detail and efficiency. The ideal candidate will take pride in providing a clean and pleasant environment for guests, contributing to their positive experience.

Responsibilities

• Clean and sanitize guest rooms, including changing linens, making beds, dusting surfaces, vacuuming, and mopping floors.
• Restock and replace bathroom amenities, including towels, toiletries, toilet paper, and tissues.
• Clean all bathroom fixtures, mirrors, and floors.
• Empty wastebaskets in guest rooms and public areas; replace liners as needed.
• Replenish room supplies like toiletries, glasses, stationery, and additional amenities.
• Ensure all room items, including furniture, fixtures, and electronics, are in working order; report any maintenance issues to management.
• Collect any guest belongings left behind and promptly turn them into Lost & Found.
• Maintain cleanliness in hallways, elevators, stairwells, and other common areas as assigned.
• Provide friendly and courteous service to guests, assisting with their needs and answering questions.
• Follow all health and safety regulations to ensure a safe environment for guests and team members.
• Keep open lines of communication with supervisors and other staff, reporting any issues or additional guest requests.

Qualifications

• Prior experience in housekeeping or custodial services preferred.
• Strong attention to detail and a commitment to cleanliness.
• Ability to work independently and manage time effectively.
• Positive attitude with a commitment to excellent guest service.

Physical Requirements

• Physical ability to lift and carry up to 50 lbs.
• Ability to stand, walk, bend, and lift for long periods.
• Capability to perform physical tasks such as carrying supplies and moving furniture.

Benefits

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Paid time off
• Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment)